Caliber Collision

My car was there for extensive repair. While it was there I received 5 different updates for the completion date. None of dates were correct. The day after I picked the car up. I went back to address some problems I have found. I was told the manager was off and would get back to me. It's been 6 calendar days since then with no response. Parts were missing, some parts assembled incorrectly, a dent in the new roof panel that was installed, and some other miscellaneous things that were overlooked during assembly. Car was also poorly cleaned before I picked it up.

This Caliber location is just awful. My vehicle was in a wreck, took a hit to the passenger side front. It took them almost 3 months to get my vehicle back, turned out they were flipping employees like well done pancakes. All-the-while, my case was being tossed from one person to the next. My car came back "done" with after an alleged alignment. Anybody with a 2nd grade education could tell the vehicle was never aligned or test driven. The steering wheel was cockeyed, the handling pulled to the left upon acceleration, and something in the suspension clunks and sways like it wasn't assembled correctly. I'm supposed to trust my teenage daughter with this type of "work?" This isn't work, this is a liability! For the love of God, pay someone well who knows what in the heck they are doing befor

Approximately a week and a half ago, I had contacted Caliber Collision seeking an estimate. I am not using insurance and was going to self pay. I scheduled a time and when I arrived, I was estimated approximately $3,00-$4,000 to fix some rather large dents on my back left door, scratches along the left side and a piece of trim on my 2017 Honda CRV. Over the week I received a few different options which ranged anywhere from 4500-6500. I ultimately decided to come back to Caliber Collision due to it being the cheaper estimate. I scheduled another appointment and informed them I would be going with Caliber Collision. Upon showing up to drop the car off, I spoke with the same female who originally gave me the quote, upon receiving the final paperwork, I was absolutely appalled at the extreme

Caliber took my wrecked car & kept me in loop/every step of the way. My repairs were finished a week early! They did an amazing job on all my repairs!! You cannot tell where any of the damage was ! Caliber employees were all very helpful, courteous & patient with any of my questions! I will definitely recommend Caliber Collision in Marysville to any & everyone. I am extremely pleased with the entire experience!

Extremely happy with the body work done on our Ram Truck, they were fast, friendly and detailed. They made sure that we were completely happy with the vehicle when we picked it up, I highly recommend!