Caliber Collision

My car got hit on the driver's side near the tire. I took it to Caliber Collision in Norcross, on Buford Highway, for the first time. Randy Ramirez was in charge of making my damages go away In less than 2 weeks, Randy had my car ready. I couldn't believe what I saw, my car looked better than it looked when I bought it. Randy and his crew took very good care of my car. They even clean and polish it. I've been to other shops for body work on my other cars, but trust me when I tell you, whenever I need body work on my car, I will bring it to Caliber Collision on Buford Highway and ask for Randy Ramirez.

Your manager Edgar was awful in his communication and lacklustre in the little communication that he did provide! He was very combative when asked about a project that ended up being a month behind schedule than originally quoted. He stressed me out about returning a rental vehicle (because Caliber unbeknownst to me; was paying for the rental due to them not finishing the vehicle upon the agreed upon date of completion between Caliber and my insurance company). On every single date that I was given for the vehicle to be completed I had to call the day of and sometimes the day after to find out that the vehicle was not done and that the part they were waiting for had not come in or had just come in and that the vehicle still needed to be painted. In the course of my speaking with Edgar o

I had an excellent experience with Calibur Collision. They were professional and handled my car with ease and kept me informed along the way and the car was ready before they said it would be. I would definitely use them again for any future car repairs.

I went to get a quote on a door dent and Edgar could not have been nicer. He was very honest about the cost of my repairs, and he even used a cleaning product to remove some of the discoloration at no charge to me. I will definitely return to Caliber Collision for future repairs.

Do not use Caliber Collision. I dropped off my car for repairs and was told it would take approximately one week. I contacted Caliber after 10 days for a status and was told that the work had not been started.