Caliber Collision

Sending kudos to this branch of Caliber Collision especially to Chad and Aris. If I could give 10 stars I would!!! A few weeks ago, my son got into an accident and they helped us out immediately. Putting our nervousness at ease( we went there immediately after the crash). They walked us through the process and what the expectations were. Very professional throughout, kept us updated on the progress of the repair. As a mom, I truly appreciated the sincere kindness and professionalism. The body work was top notch! The office is clean and had nice plants too! Thank you!

Imagine trusting a place you thought would never break that trust. I left my car for a paint job and a few small dents. The original estimate was 5 days, and at first the communication was good, so I felt confident. It ended up taking more than an extra week, but when I picked it up, I focused on checking the exterior work only. The next day, I noticed my car had been driven 10 miles. When I asked Ken, he said they “needed to drive it 8 miles to reset the system,” which I later confirmed is completely false since my service was ONLY paint. I also found dog hair inside my car, I do NOT have pets!! and discovered my dash cam had been intentionally unplugged. On top of that, the interior smelled overwhelmingly like cleaner, there were half-cleaned stains, and worst of all, some of my person

My car is missing parts. They put it together just enough so that it looks passable in the parking lot. They take too many shortcuts, and have poor quality control after charging insurance almoat $5k for repairs. After having my car in twice for repairs, I contacted the bodyshop manager about my concerns. He put me in a car, and agreed to fix my concerns leftover from the first repair. Get my car back 2 days later, and on my way back to work, my alignment is still off, but off to the other side now. This was my 3rd trip. Waited during the weekend, jacked up my car, and checked to make sure there wasn't something bent causing them to not do the alignment correctly. When I did, I saw the new splash guard hanging loose under my car. Upon inspection in 96 degree weather on a Sunday, 5 of the f

I can not say enough great things about Caliber Collision! They took care of my car after the accident-fixed it, painted it, detailed it (even cleaned the inside!)They were in constant contact with us about the status of the repair, which was very helpful. I needed to drop off the rental car after picking up my car, and they took care of that also. They went above and beyond, and were the nicest people! I would highly recommend them if you need any repairs!

Worst experience with their advisor, Aris, that I've ever had dealing with any collison center in 20 years. Lies about the parts ordered for my car (says it's OEM when it's aftermarket), unapologetic, and when I asked him why I was notified that my vehicle was ready when it wasn't, he flat out told me to take it up with Allstate. It's my car, not theirs. Why would you not tell me about my car? Been out a rental for almost a week because I was notified my car was ready, but when I arrived, I pointed out it wasn't. Was then told it would be ready Monday, so I didn't go through the process for getting a rental for the weekend when I only needed it for work. Then it became Tuesday. Then I get a call Wednesday mid afternoon that it will be ready by the end of the day. And they still missed a