Caliber Collision

The damaged area was repaired; however, clips on the opposite side appear to have been broken during the process (likely while removing the bumper) and were left unrepaired. The gap and loose plastic were very noticeable and difficult to miss, which suggests a lack of attention to detail. In addition, the customer service and communication were poor. I was initially told I couldn’t receive my estimate without an assignment of claim, which was incorrect. Later, my claim and personal information were sent to the wrong party, delaying the start of repairs by more than a week, and no one could explain where my information had been sent, raising serious privacy concerns. I also received inaccurate completion dates and had to repeatedly follow up myself to pick up the vehicle. Overall, this expe

Manny was knowledgeable and punctual. The service staff kept me abreast on the status of my vehicle. The vehicle is ready when they said it was and the work was excellent. I highly recommend.

Mike and his team, including the front desk, did a wonderful job in restoring my car. They underpromised but overdelivered. We appreciate their timely updates, constantly kept us in the loop how the repair is going. Highly recommended shop for collision repairs.

They provided excellent service in repairing the front end on my vehicle. They are very professional and polite and kept me updated on the progress. I would use them again.

Ben, Tammy, and Shamone were great. Paint job was a perfect match! Car drove like it was brand new! Highly recommend this Caliber shop. Do not go to the one located off of Liberty road by fire station. They were rude before I even put it in the shop. That's how I ended up at this Caliber shop. Glad I made the switch. Great service, prople, and results.