Caliber Collision

Leo was the estimator in charge my vehicle that got hit on two weeks ago. He was straight forward and communicating with me about my car every other day , the car was done on the day he told me it was going to be done. The paint match was spot on ! Overall great experience with everyone at caliber collision Santa Ana. I’ll include some before and after pictures

Clear communication. Professional service. Timely and quality repair. Came here to get my bumper repaired after getting rear ended. Insurance handled the payment. Overall effortless and welcoming! (Santa Ana McFadden location)

It was a great experience because everyone was so attentive to detail. I was informed every step of the way. They are very techy in regards to communication. I was very pleased and surprised my car was done one week before the time estimated. Miguel and Cris were on top of things as well as Martha at reception.

I took my vehicle to Caliber Collision because I thought they were a large company and they would do the best job. However, I’m incredibly disappointed at the length of time they took to do the repairs and removed my mudflaps and threw them in the trunk. I don’t have access to lift the car to put the mudflaps back on. Also, the passenger front and rear wheels are making a cracking/popping noise they claim that it is pre-existing, however, none of those noises were present prior to the accident. The mechanic seemed to be upset that I asked for them to look at the vehicle again now the only choice I have is to take the vehicle to the dealership to have it looked over at my expense!

Thank you to Chris, the manager, who made my experience wonderful. I am writing this review because of him. I had a few issues with my initial repair, but Chris went above and beyond to turn around my experience. I’ll definitely be referring people to go to Chris