Caliber Collision

A deer hit me on the passenger side of my brand new Volkswagen Tiguan. Messed up my door, quarter panel, headlight, etc. My insurance suggested 2 places in Spartanburg and after going over reviews, I chose Caliber Collision. Boy and I glad that I did! Patrick was my adjuster and was the easiest to work with. I somehow (unknowingly) opted out of text updates...no idea how I managed to do that.. but anyway, he called me throughout the process with updates instead of leaving me hanging in the unknown. The repair service was quick, they even matched the paint color for the door and quarter panel perfectly so my car looks brand new again. Crossing my fingers that I don't need them again but if I ever do, I will be a return customer!

On July 2nd we carried our vehicle to Caliber Collision on Image Dr Spartanburg SC . From the receptionist to our Service Rep Ethan to the body shop ,we had a great experience! They even got us a rental car that same hour we brought our car in . Ethan kept us updated daily with how the work on our car was going. And he told us about a week and sure enough it was completed on the 7th day . Ethan walked through the checklist of what was done on our car efficiently and the car looked perfect! We are highly satisfied with Caliber . And will definitely recommend them .

I highly recommend Caliber Collision. They have never disappointed us when we have to take our vehicles to them for any kind of work. Nick was my advisor and he kept me informed every step of the way in the process when it came to my vehicle. I received messages every single day while they had my vehicle letting me know what step was happening right then. They made the process, super smooth and easy for me

Steven was very nice and respectful. This is one of the only repair shops that has treated me like another human and not just a woman who don’t know anything about cars. I will certainly be coming back here.

I don’t normally leave bad reviews, but every time I wash my car it makes me upset to see it. I had to take my car to Calibur Collision on Image Drive a while back because a man rear-ended my car and tore the back off. His insurance paid for my damages as long as I used Calibur Collision on Image Drive. So I took it there. When they “finished” the work on it, the paint job was that orange peel look. Very poorly done. It was so obvious, but I think they thought I wouldn’t notice. Other parts that had to be painted were also the same way. So I asked them to fix that because I wasn’t accepting that. They also didn’t notice that the front had to be fixed. So when I told them that, I think that was the third time having to bring it back. When I got that back, I was so ready to get it back and a