Caliber Fleet Solutions

***This review has been edited from its original, view below for the original review*** After expressing my displeasure of the services rendered with the service tech and ultimately the manager, the shop took my car back in and corrected the issues, even going as to respray my body panels twice due to color variances with the paint. Overall, it's unfortunate that it was necessary to visit this body shop twice for an issue, but they made it right. And for that I am grateful. I will update the review to give it 4 stars. If this hadn't been such a debacle, and my car had been taken care of initially, this would be a 5 star review. Original review: I'd recommend giving other shops your business before utilizing this one. I've used Caliber Collision in the past on other insurance claims on

DO NOT GO HERE!!! I will start with the fact that I am an I-Car certified Technician and have been in the automotive repair/service industry for over 15 years. Brought my vehicle here because of the high reviews and because I have worked with the adjuster years ago at another store so I thought I was in good hands. I Had my 2018 VW Passat GT “repaired” here and I am not impressed. Took over three months (parts delays, completely understandable) when I went to pick my vehicle up I was shocked at horrible the quality and craftsmanship is. Trailing arms bolts were not torqued or even tightened down(safety right?),the tail lamp does not fit In The quarter panel properly( I was told it’s because the correct lamp is on back order, which it but but it is exactly the same damn shape!) belt molding

I had a parking lot accident in February and needed to use this shop through my insurance. I was very satisfied with my visit, Michael (my POC) was very attentive by regularly communicating with me about the progress of my vehicle throughout the way. The repair took approximately 3 weeks but their work is high quality. They also gave me a complementary interior cleaning which made my 2011 feel like a 2015! Would definitely recommend Update: had an incident where my car wouldn’t start and my battery had ‘died.’ The roadside personnel asked me if I had recent work done because the clamps on my battery were loose. I called my POC to inform him of the issue and he was rather defensive while denying any responsibility. I can’t say who or what was at fault but that phone call could’ve been more

I just picked up our Suburban from our friends at @caliber collision in Carrollton!  Garage doors are not very forgiving, but they fixed the passenger door like new WITHOUT replacing the rear quarter panel! Their expert body man took on the challenge of recreating all the body lines and did an expert job! Thanks for your excellence and for finishing it on time and on budget! Cheers, Mike and the DFW Rochelle’s!

I was physically assaulted by Micheal Lewis the service advisor while working at caliber also the general manager Aaron price did not want to give me camera footage he says camera aren’t connected on top of all of this I was wrongfully terminated in front of someone new. Very unprofessional behavior from these guys don’t go here!! There’s way better body shops!