Camelback Volkswagen Parts

This service appointment had to by far be the worst customer service.I've ever gotten. I went in to have a battery that was failing.Taken care of that was under warranty. My battery had not worked when I was in a parking lot and came out from the store and went to start my car. It did not start initially i turned off everything and it cranked over and started after clicking. When I got it started, I contacted the camelback volkswagen, and they told me to bring it to the dealership. After they assessed it, they told me they could not honor the warranty unless the battery completely failed.And even though it had stranded me, they didn't consider that a failure. The man that took care of me there was very condescending, and when I was unhappy with what he was telling me, he hurried me out t

Jeff was great, ask for him! Made everything simple and quick

I am very impressed with the service. I went in with a fair idea of what I wanted from a vehicle, within a certain budget, and Tyler was able to find a vehicle that fit me perfectly! The process took a fair amount of time, but I was given the opportunity to set up my phone with the vehicle, inspect it thoroughly, and make sure I was 100% comfortable while they got my paperwork in order. Tyler and Ali were both very personable and made the entire process relatively painless!

Ali Mohkami is an amazing human being and very kind, intelligent, & knowledgeable finance manager. I actually had a great experience buying a car. He explained things well, let me know about the different warranty options without pressure, and communicated well with the sales associate Paul Valentino who was also a joy & pleasure to work with.Paul listened to me & got me what I wanted. The banter and fun conversations we had made it an especially fun, stress free, & positive experience. I'd refer anyone to these guys. They'll take care of you.

I live in Chandler, and despite the distance, I always go for all of my Volkswagen parts to see George in the parts department. He’s always there to provide great technical insight and resources and he’s always able to look up product information and the part numbers on some of the older stuff that I own. I’ve ordered service related items, tools, and parts for nearly 8 generations of Volkswagen products from him, and I won’t go anywhere else.