Canton Car Wash

I had a great experience at check-in today thanks to Allisson! She quickly updated my membership card on file and made sure I was completely satisfied with my express detail car wash. When she noticed salt and sand in my truck, she went above and beyond by giving me a bag and saying, "Keep it clean!" That kind of attention to detail and genuine care for customers is what keeps me coming back. Allisson is the best!

Stopped by the Haven St location for a Gold car wash ($17) and was really happy with the result. The basic exterior wash and triple foam did a great job on the road grime. A huge plus here is the self-service area; after the tunnel, I had full access to high-suction vacuums and fresh towels to finish the interior myself. It’s a great value if you don't mind a little DIY cleaning. Fast, efficient, and my car looks great!

Let’s start with the good, because there is some. This establishment has wonderful reviews, real hype, and I even know a few pals with top-notch memberships who swear by it. The upscale car wash experience itself felt professional, the coffee shop and waiting area were a vibe, bathrooms were clean, and customer service was solid. On paper, this should have been a win. Now here’s where the brakes screeched. I paid for the interior cleaning, vacuuming and carpet included. Before handing over the keys, I even sprinkled my own freshener just to elevate the experience. When I got my car back, the exterior was mostly cleaned well, except the actual tires, but the inside? Cousins… confusion. Seats were not wiped down, carpets did not look vacuumed, and surfaces looked untouched. And mind you, th

Aesthetics of the place is amazing & if you’re looking just to drive through the car wash, fine. However I 100% do NOT recommend you pay any extra for interior cleaning, do it yourself at self service or go elsewhere. They only vacuumed my floors, my seats still had crumbs, my cup holders weren’t touched in the back nor front, the entire area near the gear shift was neglected, my steering wheel, dash, screen wasn’t wiped either, not worth $20 extra dollars.

I’m reaching out to inform you about my poor experience at the Canton location at 1301 South Haven St., Baltimore, MD 21224. I’m a frequent visitor to this location due to its proximity to my home. I stopped by today for my usual car wash. I drive a Tesla Model Y with fitted rubber floor mats. At every location, you offer free mat cleaners for customers who prefer to clean their own vehicles, and I always pay just for the Platinum Exterior wash. The additional interior services, which add $20 on top of my typical $22 premium exterior wash don’t pique my interest due to the car's minimum Interior style. Each time I visit, I inform an agent that my floor mats cannot fit in the free mat cleaner due to their curvature. Until today, every agent I’ve spoken with has simply sprayed them down wi