Capitol Collision

I went to Capitol Collision after being recommended to this establishment by a friend. When I brought my car into this establishment the woman who runs the office took a look at the car and quoted me to fix the L fender, replace the bumper, and that they would pull the L headlight forward and that is all the work that needed to be done. (picture of the initial quote is posted). About 2 days later (which should have been a red flag) I go to pick up my car with a friend and it looks fine initially. After driving it home and later on that day I notice that the hood on the R side is lifting up as i drive and remains about an inch above the headlight (it can be pushed back down but after driving for a few feet it lifts back up). I call and take the car back and I'm told that something needs to

Norma is wonderful. I’ve taken my car to this shop twice within months apart. My door was dented on the back drivers side and my rear bumper lost its paint. The second time my front bumper was hanging off and literally got to a point where it was dragging on the ground. I had to pay out of pocket and also shopped around before hand . I’ll tell you this they did an amazing job with the repairs and the prices were very very reasonable!! Thanks to everyone who took part in making my car whole again!

Shout out to Miss Norma the owner of this place. She is a very nice and caring person and makes you feel like family. This body shop is one of the best in the area the customer service is excellent,professional, and performs outstanding and satisfying work on your vehicle I would recommend this shop to anyone with the highest regards.. prices are reasonable compared to other body shops.

DON’T COME HERE!!!! Initially this place was good when you buy your own materials however the turnaround time as well as being lied to makes this place bad. My experience: I got the rocker panels on my Ford changed and I initially brought the left side rocker panel and ask for a quote which totaled $1200 per side. No problem here! The owner then tells me it will take three weeks for her to complete the job in which she does in four! The problem arises when she tells me she has the part for the other side of the rocker panel. She tells me she can do the job in a weeks time I didn’t believe her and initially told her no but she said she already had the part so I went along and let her proceed to work on the right side rocker panel. I’m not gonna run through detailed by detail but I’ll sum

Talked to Norma. Delivered a part and she asked nicely if she could pay with credit card the next day. Then after talking to her numerous times and every time she seemed to be outside, she kept saying she would call me back. Never did. And now she is not answering my calls. Real un-professional.