Captain Towing

Dallas, TX · Towing service

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Dallas
#844
of 2961 shops
City Percentile
34%
rating percentile
Address
Captain Towing, 5711 Preston Oaks Rd #1624, Dallas, TX 75254
Phone
(972) 454-0982
Website
captain-towing.com

Captain Towing is an auto shop located in Dallas, TX. It is one of 2,961 auto shops listed in Dallas. Its 4.1-star rating is slightly below the Dallas city average of 4.3 stars. There are 10 photos associated with this location.

About Captain Towing

Captain Towing in Dallas is an established towing and roadside provider with the edge in reliable customer support. We began our vision a few years ago with the intention of helping as many people as possible throughout the wonderful community of... More

Customer Reviews

★☆☆☆☆ 1.0 Sergio Delgado · Dec 2025

I was a visiting someone and yes my registration was out but I also did not live there. I as a visitor did not think to call my friends apartment office. The office told me to kick rocks and then I have to shell out 331 dollars before Christmas just for visiting a friend over night. This is idiotic on multiple levels. If a car is not parked under covered. Not on flat. Or not broken down don't touch it I am having to miss a day of work to get to the impound facility just for the fact that I was visiting with a expired tag.

★★★★★ 5.0 Pansy Spinney · Sep 2025

Yesterday, I had a difficult situation with my vehicle, but this reliable towing service quickly came to my aid. They promptly sent a tow truck and efficiently loaded my car. I’m very grateful for their exceptional assistance—they truly saved the day!

★★★★★ 5.0 Lavern Sund · Aug 2025

I was involved in a fender bender on the freeway during rush hour and urgently needed a tow truck in Sugar Land, TX. This towing company responded quickly and made the entire process smooth. Their customer service was excellent, and they handled everything from start to finish.

★★★★★ 5.0 Dana McLeod · Aug 2025

We had a great experience with this towing company. Their reasonable prices, excellent customer service, and quick, effective help made the whole process smooth. Highly recommend their services!

★☆☆☆☆ 1.0 Sophia Pitman · Aug 2025

Capital Tow towed my brand new 2025 Acura Integra and caused serious damage to both the right and left rear lower control arms due to improper towing. I had the vehicle inspected by the certified Acura dealership, which confirmed the damage were directly correlated with incorrect towing. The repair estimate came out to $1,032.80. Despite this, Capital Tow denied responsibility and claimed the car was returned in the same condition it was in before the tow, which is simply not true. My car began making unusual noises after the tow, and as a new vehicle, there were no prior issues. I’m extremely disappointed not only by the damage done to my brand new vehicle, but by Capital Tow’s complete lack of accountability and unwillingness to make it right. Rather than investigate the issue fairly, t

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Gender Neutral Restroom ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Credit Cards ✓ Debit Cards ✓ Free Street Parking

Services

Towing serviceAuto wrecker

Top Auto Shops in Dallas

NameRatingReviews
Towing Dallas Tx & Beyond★★★★★ 5.020 reviews
JUST A CAR WASH & DETAILING★★★★★ 5.020 reviews
Best Tire Mobile Service★★★★★ 5.020 reviews
Shine City Auto Detailing★★★★★ 5.020 reviews
Vigil‘s Road Service Tire #2 (Mobile Tire & Truck Service)★★★★★ 5.020 reviews
Bc towing service★★★★★ 5.020 reviews
Beelines Automotive★★★★★ 5.020 reviews
Effortless Auto Care – Mobile Oil Service★★★★★ 5.020 reviews
J&R Autos★★★★★ 5.020 reviews
2pros hand Carwash and Detail★★★★★ 5.020 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.