CARDONE Industries

I have been unable to get Cardone to honor the warranty provided on their parts. I have had two of their ABS modules fail prematurely. Their parts are junk and I recommend buying from another manufacturer.

Purchased a "remanufactured" steering box for 2500 Chevrolet Express that started leaking after 11K miles. Based on the phone conversation I had with one of their tech support guys, it turns out that when they receive the core return, if internal components are within factory tolerance they are reused. This is NOT remanufacturing, this is rebuilding. BIG difference. For those not familiar: Remanufactured means that all components are returned to FACTORY NEW tolerances/specifications...not just "within factory tolerances"...via machining and/or replacement of components. Therefore, the Cardone steering gear that I purchased wasn't a remanufactured unit, it was a REBUILT unit. Now it needs to be replaced after only 11K miles.

Hello This is a COMPLAINT ! I ordered 18B-4956./caliper and bracket $100 to include core $38.00 I received the brake caliper and BRACKET. Upon install it was determined by CARDONE the bracket was mis shipped to RockAuto then to me. WRONG BRACKET ! I called Cardone to confirm it was an error on Cardone. They agreed. I requested a warranty return and paid $15.00 due to an error on the reman company. Today 9/3/2025 iI received a CORE return credit of $43 and a credit for the return label not used of $5.00 NO CREDIT FOR THE 4956 caliper which was OK but as part of the order. I had to return the entire set: caliper and bracket. There was NO method to call RockAuto to direct my return. TOO AUTOMATED I need the balance of my order $66.00 refunded as the caliper was as new never installed. I al

I purchased a part for $92 when competitors offered for $67.00 however, Cardone offered a core refund if I send them my old part. They took my part through Parts Avatar but did not give me the refund that was promised. A business is only as good as its word. I’ll chalk this up as a lesson from a shady company.

My mechanic ordered a part through there local vendor who ordered the needed part from this company. The order was screwed up once then they said on a friday they would overnight the part. A WEEK LATER the part is still not here. Very Poor Service. I work in inventory receiving and logistics and this company CLEARLY doesn't understand how handle shipping. 100% will not deal with them again.