Carlen Chevrolet
Cookeville, TN · Chevrolet dealer
- Address
- Carlen Chevrolet, 330 W Spring St, Cookeville, TN 38501
- Phone
- (931) 526-2163
- Website
- www.carlenchevrolet.com/?utm_source=gmb&utm_medium=organic&utm_campaign=website
- Status
- Closed · Opens 8 AM
Carlen Chevrolet is an auto shop located in Cookeville, TN. It is one of 198 auto shops listed in Cookeville. Its 4.2-star rating is slightly below the Cookeville city average of 4.5 stars. There are 10 photos associated with this location.
About Carlen Chevrolet
Carlen Chevrolet is the oldest GM dealer in Tennessee, serving the community since 1926. We go above and beyond for customers with perks like lifetime complimentary oil changes on every new or used car you buy from us. Plus, our award-winning Chevy... More
Hours
| Saturday | 8 AM–6 PM |
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
Customer Reviews
The service department at Carlen Chevrolet is truly the best! Mike is the man — knowledgeable, honest, and always willing to go the extra mile. He takes the time to explain everything, makes sure you’re taken care of, and genuinely cares about his customers. It’s so refreshing to work with someone you can trust. Every visit is smooth, stress-free, and handled with professionalism and kindness. Huge thanks to Mike and the entire service team at Carlen Chevrolet — you’ve earned a customer for life!
Our experience at Carlen Chevrolet truly meant so much to us. Whit, Todd and Mike went above and beyond in ways you don’t often see anymore. From the very first conversation, they were kind, patient, honest, and genuinely cared about making sure we felt comfortable and confident every step of the way. There was never any pressure—just real people who truly wanted to help. They treated us like family, not just a sale. Everyone at the dealership was wonderful, welcoming, and supportive, and it made the entire process feel easy and positive. We are so grateful the amazing team at Carlen Chevrolet. Highly, highly recommend!
I couldn't say anything better about this place. They got me in on short notice and fixed my suburban quickly. Brent was polite and a great guy to deal with. Highly recommended!
I have had a great experience with Carlen Chevrolet’s service department. From the moment I walk in, the staff has always been friendly, professional, and genuinely helpful—not pushy. They always take time to answer my questions, explain everything clearly, and make the entire process smooth and stress-free. The team is knowledgeable, honest, and easy to work with. If you’re looking for a dealership that treats you with respect and makes you feel confident in your purchase, I highly recommend Carlen Chevrolet.
I am extremely disappointed with my experience at Carlen Chevrolet. My vehicle was misdiagnosed, which cost me unnecessary time, stress, and money. When I brought my car in, I was told that the video screen was the issue and that I also needed a new battery. I trusted their diagnosis and allowed them to replace the battery. However, after having my old battery tested by multiple places, it was confirmed that my battery was perfectly fine. Although I trusted what I was told about the screen being the problem, I did not feel comfortable letting Carlen Chevrolet work on my vehicle further, so I took it to Watson Chevrolet in Livingston for a second opinion. I am very glad I did. Watson Chevrolet quickly discovered that the screen was NOT the problem at all—the issue was actually the amplifier
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.