Carmasters Automotive LLC

behind Bestway, 931 E Little Creek Rd, Norfolk, VA · Auto repair shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in behind Bestway, 931 E Little Creek Rd, Norfolk
#1
of 1 shops
City Percentile
0%
rating percentile
Address
Carmasters Automotive LLC, behind Bestway, 931 E Little Creek Rd, Norfolk, VA 23518
Phone
(757) 456-0722
Website
www.carmastersauto.com
Status
Closed · Opens 7:30 AM Mon

Carmasters Automotive LLC is an auto shop located in behind Bestway, 931 E Little Creek Rd, Norfolk, VA. It is one of 1 auto shops listed in behind Bestway, 931 E Little Creek Rd, Norfolk. Its 4.3-star rating matches the behind Bestway, 931 E Little Creek Rd, Norfolk city average of 4.3 stars. Based on combined rating and review volume, it currently ranks first among auto shops in behind Bestway, 931 E Little Creek Rd, Norfolk. There are 10 photos associated with this location.

About Carmasters Automotive LLC

Carmasters Automotive LLC was founded with the commitment of providing the best professional service while maintaining an honest, competitive cost. We at Carmasters Automotive LLC are ever determined to improve our Quality of Service and Parts while... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Jeffrey McAfee · Mar 2026

BEST INSPECTION STATION / REPAIR SHOP Top notch service 👌, I got what I needed done with no hassle. Tracy scheduled me for a VA Inspection which 95% of shops around here do not schedule inspections. I definitely recommend this shop highly. Tracy was great as well as the mechanic that inspected my truck. They also take in large dually trucks which is why I came to them in the first place. 2 Thumbs Up , see you next year

★★★★★ 5.0 Melissa Fields · Feb 2026

I found CarMasters after researching shops that specialize in Fords and hybrid vehicles, and they absolutely lived up to their reputation. After a disappointing experience elsewhere, I had the vehicle towed to CarMasters, and the difference in service was immediate. The owner, Miss Tracy, was incredibly knowledgeable and took the time to clearly explain the diagnostic process, recommended repairs, and timeline from start to finish. Her communication and transparency made the entire experience smooth and reassuring. I’m in Florida and was trying to make sure my son’s car was taken care of. Tracy and the team made this mama feel at ease. The team was thorough, professional, and clearly very experienced with hybrid vehicles. It’s clear why they’re considered one of the best in the area. I h

★★★★★ 5.0 Dana Brish · Aug 2025

I highly recommend Carmasters. They go above and beyond with everything. They are onpoint and keep you updated with what you need to get the work done. Tracy is very informative and knows what she is talking about as far as your vehicle, she lets you the price before any work is done. Matt (mechanic) is on point as far as getting the job done, he also goes out of his way to find parts you need that helps you save money. I needed a engine due to going through high water and it tore my engine up. He found me a good engine for a great price and did the work in a timely manner and the car now runs better then it ever did. Can’t even tell that the engine was replaced. I recommend Carmasters and trust them with whatever needs to get done with my vehicle. i will be going back there from this poin

★★★★★ 5.0 Bob Konu · Jan 2026

Got Oil change, Headlight Lens cleaned and a state inspection. They provided recommended services to keep my vehicle safe. No forced sell. Tracy and team were courteous and completed all work on schedule. I will use them again.

★☆☆☆☆ 1.0 Drew and Drei Ramirez · Apr 2025

I drop my car off around 4pm on 4/3/2025 for an Oil Change and Transmission Flush and Change and picked up the vehicle 4/4/2025 around 4pm. Today, on the 19th of April. I decided to check my oil level and it was overfilled above the maximum line/dot on the stick on the engine. I decided to takeoff some oil out myself because I will have a problem with the engine. When I took off some oil, it was black like it was never been replaced. I took a video for proof and my elder son saw it. This is a scam! I paid $497.44 and it was not flush and changed from the transmission and oil change! What are you guys are planning to do here because I can take this to the court and maybe go further with the news. I am highly disappointed and unhappy about this situation. I will go to the shop on Monday when

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shopAuto air conditioning serviceBrake shopOil change serviceTire shopTransmission shopWheel alignment service

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.