Carquest Auto Parts - Mitchell Auto Parts

Returned my Uhaul here. Nowadays Uhaul tries to push you to use a partially functioning app eliminating any human contact, but when I walked into store I was immediately greeted and asked if I wanted a reciept for my truck return. This meant a lot, eliminating all the hassle I had experienced from the Uhaul pickup at a different location where 5 people were working, but only directed me to use the app. I appreciate the customer service and plan on returning to buy some head lights. Keep it local. Thanks again.

I rented a U-Haul trailer twice within a week at this place and found them to be very helpful and efficient. Highly recommended

This was my delivery location for my 1 way Uhaul rental. I called on my delivery day to ask questions and spoke to a rude person that did not want to help and only wanted to add on charges. Called Uhaul and they were very helpful and gave me a half day extension at no charge. I still dropped off on the day before but 2 hours after my original time (18hrs early of my extension time) and they charged me the extra half day. Called Uhaul and they took it off and apologized for the local dealers greedy mistake. Uhaul was great but this local business was far from it and I wouldn't use them for any business going forward.

Mistake or intentional doesn't excuse being ripped off by this place. U-Haul is already price gouging for certain rentals over $300 for a one-way trailer 600 miles, I ordered the trailer through the U-Haul app I refused all the upsells including the insurance because I have USAA military insurance that covers all rentals fully!! The person that checked me out snuck the unnecessary insurance of over $50 back into the purchase!! I didn't think I needed to double check so I didn't catch this until I had the trailer loaded and was hundreds of miles away!! Now I have to jump through hoops to get my money back! If U-Haul doesn't make it right I'll have to do a Charge back! I have copies of the original contact and screenshots of what I wanted not what this place snuck back in!!! Shame on the

UPDATE: The company made it right and refunded the extra charge for the day we did not use the truck. Not a great experience for us (U-haul). My parents rented a 20-ft truck to move our grandmother home to live with them a little over a week ago. We worked hard that day to return the truck before dark and put the key in the dropbox around 4:30 pm Saturday. Dad did forget to call the phone number to let them know it was delivered (realize that was his fault). However he was charged for an extra day because this(an extra $40 for sitting in their parking lot). You would think in this day and age a company would have cameras showing when someone was there. Also was told by the staff they had to clean up a drink that was spilled in the cab. I don't know where the drink came from, but I