Carquest Auto Parts

Vandy was an ABSOLUTE Rockstar! Helping me with first class customer service as well as installing my new battery on the coldest night in a while ! Really appreciate him and going the extra mile!!! Will recommend this place to others for sure!

Good parts store with knowledgeable personnel when sufficiently staffed. However, I've experienced very poor counter service on more than one occasion. The times this has happened, my presence wasn't even acknowledged, and twice I actually had to walk out and go to another brand's store. As a customer ready to pay their high retail prices, being ignored doesn't feel very good.

***JOSH*** I want to express complete gratitude for all you did for an old lady today aka me! I know I could’ve won an award for all the battery acid in and around the terminals! However when you were done installing the new battery and cleared all the corrosion I was impressed it looked nearly brand new! Thank you for making me feel valued today!

Dee came out, got under my vehicle to determine exactly what I needed to fix my breaks. He went out of his way for a “possible” sale…..poor guy got his work shirt pretty dirty. He gave me a quote and explained everything thoroughly. It’s comforting to find good work ethic and knowledgeable employees these days. I won’t go anywhere else and will tell folks to head that way!

I purchased a battery for my truck in May of 2023 and it died on me 3 days ago. Took the battery in and was told it only had a 2 year warranty, but they honored it anyway and gave me a brand new one. They didn't have to do that and I very much appreciated it. Thanks!!