Carrier’s Cars - Towing & Automotive Repair in Red Creek NY

Consumer Warning – My Experience With Carrier’s Cars / JM Towing (Red Creek, NY) I’m sharing my personal experience so others can protect themselves. After a deer strike, a tow driver stopped and offered help. I was not provided a written rate sheet or full list of charges at the scene. I was quoted $320, paid that amount, and the vehicle was dropped off at my residence. About 20–30 minutes later, the vehicle was taken again. Police were called, and I was threatened with arrest for “theft of service”, despite payment already being made. The dispute was later confirmed by a judge to be civil, not criminal. I was repeatedly pressured to sign over the vehicle title to satisfy a tow bill and given invoices that appeared to use repair-shop / mechanic lien language, not towing disclosures. I was

Did my transmission and said I had a year warranty well that wasn’t true and it breaks 2 weeks later and won’t fix it and then to make things worse he puts water in my coolant reservoir and now all my lines are frozen and my truck won’t start and it’s stuck in 3rd

This shop is amazing, I bring all my cars here along with my family, they have always done good work for me at the right price. My mom's brand new car had a loose exhaust bolt that they tightened up quick free of charge, they dont try to rip you off on the hours.

Did my breaks and calipers and charged me $1,200 and my caliper falls off 10 miles down the road and charges me $300 more for a tow and not including $150 to put it back on so not go here

If I could leave a zero star review I would. Love that the mechanic worsened the problem by ripping out pieces of rust while he sat there and mansplained to me and tried to make me feel like I was incompetent/ a stupid girl.