Carson Auto Repair

Well let's see when I first went in with check 4x4 light and wrench on. I specifically told them it's either moisture in wiring leading to or from or in the 4x4 switch itself. And since I purchased from Carson cars I had higher expectations. For the next almost 3 weeks it was in the shop a week out a day etc. Claiming to have checked all fluids and thoroughly inspected and can not find a cause. Assuming it's just a touchy system and I was guaranteed good to go to Florida for a vacation for the next few months. Well by the time I made it to California the 4x4 switch fell out into my hand. So obviously it was not inspected as they had said or they would have noticed and fixed it instead of only clearing the error lights. My check engine light is also on repair said it's just cause 4x4 can no

I would strongly caution anyone considering Carson Auto for service, especially when insurance or documentation is involved. What should have been a straightforward insurance review turned into over a month of delays because Carson Auto repeatedly failed to provide standard documentation requested by the insurance company, including a formal diagnostic report. During that time, I was repeatedly told the documents had already been sent, when they had not. Once the insurance company actually received the required documentation, they reviewed it within one to two days, making it clear that the delay was not on the insurer’s end, despite Carson Auto repeatedly claiming otherwise. I made multiple requests to be copied on communications or to have documents sent directly to me so I could veri

These guys are awesome. I found a van I wanted they made sure I got it. I would recommend Carson cars to everyone.

Terrible customer service. Bought a vehicle from them and never again will I have them service my vehicle. 1. Stripped my lug nuts. 2. Never fixed my belt that’s still squeaking. 3!!! Never tighten my lug nuts fully either!!! Terrible people and the two people in the front office of auto repair need a new job!

I purchased a Ford Exploer from Carsons Cars I loved. Not long after purchase I was having an issue with the brakes. Grinding noise and loud screech. I called up Carsons Cars they said bring it to the shop. They got me in immediately and my car was repaired within 2 days. I am happy to say is running great and I appreciate the staff here who made sure my car was running properly and safely! It's a real peace of mind knowing they stand behind the cars they sell!