Carson Cars

What a amazing experience have to share.Most definitely will be coming back, purchased.My first car here, they made it for a slightly walked me step-by-step and made sure.I got the car in my dreams.But more.Can you ask for thank you so much Carson Cars

Carson Cars wasted my time and disrespected me from start to finish. Yesterday, their employee Dorion told me I was approved for a 2015 Jeep Wrangler with a $1,000 deposit. I was told everything was good to go. I rearranged my schedule, came in ready to finalize the deal, and suddenly the entire story changed. The moment I arrived, I was told I was not approved at all. Instead of the vehicle they promised, they tried to push three cars from 2002 and 2006 — all in terrible condition — and acted like that was the best I “deserved” because of my credit. The exact words were basically: “This is what you’re good for if you want a car.” That’s not customer service. That’s manipulation and disrespect. Carson Cars advertises that they help people with bad credit, but what they actually do is ba

Test drive, sale, and financing on 8/6/2024 went fine. They met me in Bellevue the next day to swap vehicles because the headlights on my purchase required repair that they couldn’t do same day. I appreciated this since I live south of Tacoma. However, it took them over two months to pay off the loan on my trade in. So I continued to make payments on two vehicles until they finally paid it off. All the while having it listed for sale on their lot. Communication was abysmal. I did eventually receive a refund for my payments on the loan but this was really stressful. I paid off my new to me vehicle 13 months after the sale date on 9/2/2025 and was owed a prorated amount on my unused gap coverage. I emailed and called multiple times between Sept 10 and Dec 19 this year. Again, terribl

Some people love car shopping and some people don’t. I am on the latter half of that equation. After having a horrible experience at a different car dealership, (Trucks Plus NW, don’t waste your time going there!) my sister and I randomly ended up at Carson Cars in Lynnwood, WA. The minute we were pulling into the lot I felt better. We were greeted kindly & appropriately. We were treated with respect and were not jerked around over prices and affordability. They respected my price point and didn’t show cars that were too high or too low in price. I ended up getting a really really good deal from them. I will always go back to this lot to purchase used cars. (Actually any cars because I damn sure will never be able to afford a new one!) When I was inside waiting for them to work their magic

Go to Mason, he was fantastic, helped me dig out a car that was buried that I really liked! The boss guy was openly racist which would've made me storm out if I had any other option but my hands were tied so I just felt bad for the Hispanic employees that have to listen to him. But outside of the abusive leadership, the staff were great! So nice, so helpful, solid comradery and professionalism amongst the sales people. I'd go back for the people, not for the boss.. his rant was wildly offensive and innapropriate and again, had i had another option, I would've gone somewhere else but I really had no other option :(. The vehicle itself is solid, they have a good selection, their mechanics take good care of their vehicles, and their finance people were able to work with me on my very difficul