CARSTAR Crystal 135th Street

I got quotes from many others for my repair and ultimately decided on Carstar because of their price, communication and the fact that Mallory was open and honest from the initial conversation. She even tried to buff out additional scrapes out of the goodness of her heart. I have a black truck and other repair shops were charging extra fees for "feathering" the paint, and other shops said I had to paint the HOOD as well. Mallory said that step is not needed for black paint. The look on her face told me everything I needed to know about the "other guy" and I trusted my gut with her. I was not disappointed. Their price was significantly less than others. Mallory also mentioned that the price could be a bit lower but they won't know until they start the project as some parts can be damaged d

We could not be happier with the service provided by CarStar. The repair process was explained to us in detail and the pricing was totally transparent. They kept us informed throughout the process and the results were outstanding. We absolutely could not tell that any damage had been done to the car. It looked better than before the accident.

Excellent Service, I felt that everything ran smoothly from within hours of notifying my insurance company of which auto body repair shop I wanted to go to and them working with my insurance company. They explained everything so that I could understand and kept me informed on the progress daily. They also worked very well with the rental company informing them the need for the extra days to finish the repair. They kept on time with the estimated time of repair. Would not hesitate to call on them again or refer to others.

Carstar Cyrstal in Olathe KS was GREAT!! Everyone was courteous, professional and cared about my vehicle and me. Extra Accolades especially go to Steven Burgess and Mallory as they worked tirelessly with the very difficult warranty company (just purchased in November 2025) so my vehicle could be fixed.

CarStar at 135th in Olathe did a great job repairing my car. You couldn’t see any sign that it had ever been in an accident! Mallory did an exceptional job of keeping me informed every step of the way and going the extra mile when my rental didn’t show up as planned. Wyatt went over and above helping me figure out a new cell phone holder for the car. Kudos CarStar!