CARSTAR Quantico Collision Center

Quantico Collision staff and service are wonderful! They have taken great care of at least 10 repairs for our family after unfortunate accidents and every time the car looks brand new when it's returned to us. The most recent was a relatively minor accident which ended up with more damage inside that we didn't see. They not only took care awesome of the exterior damage but the electrical and other damage that occurred. We highly recommend them to anyone who has an accident and needs quality and professional repairs. They also work with USAA and Enterprise for a seamless process. Thank you for taking excellent care of our family!

An Unforgettable Five-Star Experience at Carstar Quantico! From the moment you walk through the doors at Carstar in Quantico, you know you're in the right hands. The experience is exceptional from start to finish, setting a new standard for what an autoshop should be. The warm and welcoming atmosphere begins with Lisa at the front desk, whose friendly greeting immediately puts you at ease. The exceptional customer service continues with the manager, David. His extensive knowledge is truly impressive, and he goes above and beyond to ensure every vehicle receives the meticulous care it deserves. A special mention goes to Wilber, the cost analyst, for his incredible attention to detail. His thorough inspections guarantee that every aspect of the repair is executed to perfection. I am also

Had an insurance repair that was handled promptly and professionally from start to finish. The team coordinated directly with the rental car company, which saved me a lot of time and hassle. They kept me updated throughout the process, and when I got my car back, it looked great; they even cleaned and wiped down inside. Excellent communication, quality work, and great customer service. Highly recommend!

Phenomenal service and communication from start to finish. My wife and I have a 2026 Tesla Model Y and I hit a deer about a month ago. Even with the collision avoidance software I was still not able to avoid the deer. The challenge with repairing a Tesla is the fact it is a requirement for the repair center to be certified by Tesla in order to retain factory warranty. CARSTAR is certified and not many other shops in the area are. Wilbur was the case agent who was assigned our claim and was outstanding. He provided regular and timely updates as our car went through the repair process. Due to circumstances beyond his control the technicians were not able to complete all of the repairs prior to the Thanksgiving Holiday as planned. The shop also took care of coordinating and arranging our re

MY TIRE PRESSURE IS STILL LOW TILL NOW AND NOW I HAVE TO PAY IT OUT OF POCKET. One bearded guy gave me my car leaving the tire pressure low . I told him to fix it before I leave and he put air in it. I asked to verify and he said the sign would leave an after a while. He knew that sign wasn’t going nowhere. They are very deceitful with the dates as well and they are bad at communicating with insurance.