CARSTIFY LLC

BUYERS BEWARE. I’ve had no personal issues with the staff here, everyone I dealt with was polite and professional. However, I strongly recommend that anyone purchasing a vehicle carefully read every line of the contract before signing. Pay close attention to additional charges, especially the so-called “pre-delivery fee.” Make sure you understand exactly what you’re paying for and whether those fees are negotiable. Transparency matters when making such a large purchase, and it’s important to protect yourself by reviewing all paperwork thoroughly. Unfortunately, I learned the hard way.

***PLEASE READ*** If I could give zero stars, I would. Carstify LLC has been, hands down, the most crooked and unprofessional “legal” business I’ve ever dealt with. My experience was nothing short of a nightmare from start to finish. I attempted to purchase a vehicle here and within 24 hours the car showed serious transmission problems. When I brought it back, instead of showing any accountability, they kept me waiting for hours, day after day, claiming their mechanic would fix it. After three days of long trips—30 miles each way—the vehicle was still in the exact same condition. Nothing was fixed. Nothing was taken seriously. Nothing was professional. When I finally had enough of the runaround and backed out of the deal, they immediately restocked the same defective vehicle on their lot a

Deceptive Dealership Practices and Unsafe Vehicles I recently purchased a car (Nissan 370z Nismo) from this dealership, and it has been an absolute nightmare. They misrepresented the car’s condition, sold me a vehicle with numerous safety hazards, and displayed unprofessional behavior throughout the process. Major Mechanical and Safety Issues: • Oil Pan Damage: The oil pan was bent and leaking, risking engine failure due to oil starvation. • Structural Damage: The front frame was scraped under it • Unsecured Components: Both air box intakes were not secured, with broken supports and loose intake pipe clamps. • Front Bumper Issues: The front bumper was not properly secured. • Electrical Problems: The wiring harness on the front left fender liner was cut, and the washer fluid reservoir was

I am extremely disappointed in how this business handles negative feedback. You are fully aware of who I am, yet you repeatedly claim not to recognize customers who leave unfavorable reviews in what appears to be an effort to have Google remove them. I have noticed this pattern with multiple negative reviews, and it reflects very poorly on your credibility. Additionally, the pricing practices are misleading. A price is quoted upfront, but additional fees are added on the back end without clear disclosure. That is not transparent business conduct. Consumers deserve honesty and straightforward pricing. If this comment gets deleted I will be reporting these practices to the Better Business Bureau and the FTC so others are properly informed. Potential customers should proceed with caution.

Received great service from Carstify. Thank you Juan for being able to help me make this deal, I’m excited for my new Jeep Wrangler.