Cartopia Auto Sales LLC

How much it has cost to fix this junk they sold me so far (I can't remember the prices for a few parts I've had to grab so I'm only listing the prices I do remember. So technically the cost out of pocket for me is a little higher than this.) $2200 - New rear axle assembly $500 - Mechanic labor to put axle assembly on $85 - New driver side catalytic converter $414 - New brake pads, rotors, and calipers for all 4 wheels $40 - Mechanic labor to put on catalytic converter $400 - Mechanic labor for the initial work on the axle before finding out I need to replace the whole rear axle assembly. Total minimum cost so far = $3,639 They sold me a 2014 Nissan Frontier that wasnt even safe to drive home. Needed brake pads, rotors, and calipers on all 4 wheels. Rear differential was leaking all over d

If you’re car shopping, go to Cartopia! Seriously. The team was super helpful, transparent, and easy to work with. No weird pressure tactics, just honest answers and solid service. I left feeling confident and excited about my purchase. Five stars all day.

This company, as well as their Bristol location, are a great one to do business with! They are always friendly, knowledgeable, conveniently located, and have a great vehicle selection for everyone’s preferences!

Had got a 2013 Honda crv inspected from this dealership as I was looking to purchase it, the mechanic said the break caliper was locked up, all 4 rotors needed replaced, all 4 breaks needed replaced, and the break line needed replaced. Well, I called Tom from cartopia to let him know, and he told me “I’m not fixing anything because there is nothing wrong with the car, these mechanics like to lie and expect us to fix it”. WORST DEALERSHIP in the state of VA, I wouldn’t recommend anyone to come here, the service is terrible, they are disrespectful, and it’s a perfect example of a small cheap mom and pop dealership trying to sell lemons.

Nice enough guy but be careful and read your paperwork three or four times! He ended up adding in a bunch of stuff to our paperwork where we financed and are just finding out a year and a half later. Be careful and don't let "BIG TOM" screw you.