Casaday Bee-Line Service & Towing LLC

⭐️ 1-Star Review – Extremely Unprofessional & Cost Me Time and Money I took my large box truck to Cassidy Bee Line in Pasco, WA after they promised they could fix it. I even paid over $300 to have it towed there, trusting they would get the job done quickly especially since this is my work truck and I rely on it to run my business. Instead, they parked it in their lot for THREE WEEKS and never even touched it. Not ONE update. Not ONE phone call. I had to call THEM every week just to ask for a status. Today I finally went to pick it up the same issue still there. What they claimed was “one day of work” somehow couldn’t be done in over 21 days. If they knew they weren’t going to work on it, why accept it? Why have me pay for towing? Why hold my work truck hostage for weeks while doing ab

They are the absolute best. My hubby got his car fixed once there and they did it quickly and perfectly. and then yesterday they came and rescued our totaled car out in the middle of the highway at 3 AM! The guy was fast and so nice. We had called another towing company and they forgot about us, So thankful for Casaday, so reliable and they know what they are doing! Thank you guys truly

Great place with friendly staff. They work with you to get your repairs done right. My dad used to go here when I was a kid, and he was very satisfied with them. Highly recommended.

Called saturday for an alignment. they told me to leave my truck outside on sunday and theyll work on it monday. They lied to me about my vehicle being done in an hour, TWICE. The shop closed and never called me for an update. I need my vehicle for work. & already paid them.

Used to be a good shop. I brought my 87 GMC pickup in there a while back for an alignment. When I got it back the spacers for the upper control arm were entirely missing, and the nut holding on the control arm to the frame was ready to back all the way off. This would have made my vehicle unusable and probably would have caused a car accident. So, we call them up, and they ‘fix’ it at no extra charge. When I get the pickup back, what do I see? I see the nut yet again ready to come off and spacers that have obviously fallen out of place. If I could I’d leave zero stars. Please PLEASE PLEASE try a different place first I beg of you.