Central Carolina Insurance Agency

Courtney Holmes is absolutely amazing! I am a new business owner and the prospect of dealing with the types and varieties of coverage I have to carry was intimidating. Courtney made this all an absolutely breeze! She communicates with me on my policy whenever there is a change, she answers quickly when I have questions and she follows up every time. Honestly, if you have the opportunity for her to teach a class on being a client advocate, have her teach it. She is wonderful! Thank you Courtney!! I hope you know how much Carolina Mobility appreciates you!!

Central Carolina Insurance Agency offers exceptional service with a personal touch. Their team, especially Jake and Chris, is always responsive and approachable, making it easy to get timely updates or answers to any questions. The direct access to key contacts ensures that I feel supported and valued as a client. Their friendly and professional approach makes navigating insurance straightforward and stress-free. Highly recommend!

Called them up nearly 2 weeks ago. Explained my policy renewal was coming up in 10 days and was looking to shop around for some car quotes. I was told it would take a couple days to get me some quotes. Well, our definition of a couple days varies because as I mentioned, it's been nearly two weeks. I called back, and wasn't able to get through. Decided to go elsewhere. Just giving people a headsup as business must be great for them as they don't need new customers

My Husband and I have had the pleasure of being customers of this company, (Central Carolina, Mooresville, NC) for over 46 years. They have taken such good care of our needs in the Mooresville, NC office . When we call with questions, if they aren’t available, they always call us back promptly. For example today, I had a question and it was almost 5Pm, when I called. Chris was on another line and she called me back as soon as she could. At 5 pm on a Friday. She took the time to put my mind at ease, so I didn’t have to worry about it over the weekend. Thats dedication, putting the customer first. I also commend Christy as well, she answered a lot of my questions this afternoon as well. As long as we are driving, they will be our Automobile Insurance Company, “Great Job Guys” Keep being the

I have called and spoke with the staff with Central Carolina Insurance Agency in Mooresville, NC several times before. They are rude over the phone, impatient, and talk in a demeaning tone every time I have spoken with them. I would not recommend this company. At the very least, I would recommend this company to hire new phone receptionists who know how to talk with people.