Central Towing

The key card was locked inside our Tesla and Jimmy Castillo was a life saver by recovering the key for us. Went above and beyond, friendly, was patient with all my questions, and got the job done in a timely manner while being careful not to damage our Tesla. If you ever need a locksmith he’s your guy!

I had the misfortune of dealing with Central Towing at 36849 San Pedro Dr, Fremont, CA, and it was hands-down the worst towing experience of my life. From start to finish, everything about this company screamed unprofessionalism, and the lady at the front desk was the cherry on top of this nightmare. My car broke down late at night, and I called Central Towing because they claim to offer “24/7 reliable service.” Big mistake. The front desk lady who answered was unbelievably rude from the moment she picked up the phone. She spoke to me like I was wasting her time, snapping at me when I tried to explain my situation. Her tone was condescending, and she barely let me get a word in before cutting me off with a huff. I was already stressed out, stranded on the side of the road, and her attitude

Manage a fleet of 53 vehicles and would only recommend Central Towing. Response time is fast; dispatcher always provides realistic estimate on when they will arrive (doesn't promise 30 minutes and show up 120 minutes later). Trucks are always in top condition, have ridden in them. Have used 5 times in the last 2 years and price is always reasonable. I trust my fleet with Central.

The Worst ! I used this company After a auto accident. My leg was injured I Could not walk I called them and sent a friend to pickup items from the car and they would not let my friend get the items. What a SCAM Never use this Tow Scammers tow your Car The WORST !

Bought my Tesla Model 3 two days ago and popped to tires on it. This whole situation was a disaster with me waiting in my car for hours until Tesla Roadside assistance got Central Towing involved. The first wrecking company (NOT central towing) had me waiting for 2 hours only to call and say their truck broke down and they’re not coming. It only took Central Towing 20 minutes to show up. Driver was really courteous and gave a lot of good spots to get my tire fixed. I appreciate Central Towing and will be requesting them in the future if I ever need towing (hopefully not!)