Century Collision Center
Orange, CA · Auto repair shop
- Address
- Century Collision Center, 830 N Batavia St, Orange, CA 92868
- Phone
- (714) 532-1040
- Website
- centurycollisioncenter.net
Century Collision Center is an auto shop located in Orange, CA. It is one of 337 auto shops listed in Orange. Its 3.2-star rating is slightly below the Orange city average of 4.5 stars. There are 3 photos associated with this location.
About Century Collision Center
Century Collision Center has been conducting exceptional auto body repair and detailing services of all kinds for years. Our fully trained and certified team of professionals have decades of combined experience and strive to provide our clients with... More
Customer Reviews
First off, the owner of Century Collision was super professional, detailed, a excellent communicator. He kept me apprised of each challenge. I felt like he went above and beyond to get my car back to me in the perfect working conditions in a timely manner. I also thought his staff were just awesome. I would recommend their company to anyone. Thank you Cesar and to all of the staff at Century Collision. You are appreciated and should be seen as an example of how things should be done.
Negative comments are true!!!! They take too long, and they stored my car outside, it good so much dirt it looked old and abandoned. When I finally got my car, there were missing clips on panels and broken hardware too, interior didn't look new and flush anymore, new outside scratchea got blamed on me and the manager came out cursing and being very unprofessional, came here because my current insurance at the moment recommended me here, i wish I would've looked this place up before showing up Even ended up leaving mercury insurance, just as incompetent as this shop
The negative comments are unfortunately true. I strongly recommend taking your business elsewhere. This business should be shut down and be inspected by the FTC (Federal Trade Commission) for illicit mal practices that negatively affect all consumers. This business and the manager/owner refuses to take any accountability and responsibility in following protocol according to the contract. They took almost 8 months to give my car back to my family and I. Not only did they give us excuses after excuse and false promises. The staff overall and secretary is unprofessional and rude to the guests. Lack of empathy and kindness towards the situation they put us in and other consumers in. Our car was turned in not completed and with extra damage and covered in dirt and mud. I can 100% ensure you he
I can't review the quality of their work because I don't have my vehicle back yet. When they got my car we were told it would be ready in 5 days. Then we were told 2-3 weeks. It has now been 3 weeks and I still don't have my car back. The estimate indicates less than 30 hours of labor is needed. There are dozens of other body shops around. Go to any of them. It has to be better.
This is the second time I've used Century Collision Center and Zeke has taken care of me both times. We received the vehicle (2016 Civic) which had close to 10k in damages sooner than the days they mentioned. The quality of the work is professional and they're honest. I would recommend friends and family to this body shop.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.