Certified Collision Center

My experience with Certified Collision Center was amazing! I received excellent customer service. The staff were friendly, professional and knowledgeable. They communicated with my insurance adjuster to get the process started, which made me feel very comfortable with leaving my vehicle at the Tracy location. Thanks a Million Certified Collision Center for the amazing job well done!

Certified Collision Center of Tracy exceed our expectations in all ways. There staff was extremely friendly and kept us updated throughout the entire repair process. The physical repair to the vehicle was top notch and we couldn't be happier with the overall experience. We highly recommend this facility for your vehicles collision repair needs.

I have dashcams installed in my car, the techs placed tape on the lens, moved/damaged my lens, went through my car/compartments. VERY UNPROFESSIONAL. DO NOT TRUST YOUR VEHICLE TO THIS LOCATION.

I got rear ended and the at-fault party’s insurance recommended I get an estimate with this shop. I assumed from the beginning that if they’re referring me here, they’re probably cutting costs somewhere but was not expecting to learn that a used bumper would be put on my car. I’m so grateful I decided to get another estimate at a shop I trust because they’re the one that pointed this out along with the fact that certified collision would’ve been overlooking several things that would require repair in addition to the bumper. The initial estimate from certified was about $1700 (red flag for a 2022 vehicle) and the actual cost of repairs with the trusted shop came out to around $3500. Huge difference. I also saw the bad reviews here about the shops professionalism and can certainly say that

Not satisfied with my experience. took over a month for repairs. upon first contacting Certified I felt more like a suspect than a customer. My mistake was trusting them to do the right thing. Big mistake. the end result was terrible. Jason said he was going to make things right but he never did. I eventually went to another body shop to get things corrected which they did a better job that certified. I'll never use this Certified Collision location ever again. Now my locking system isn't working properly. Never had this problem before. Certified had to remove my dashboard. I wonder if they didnt hook something back up correctly. I can't trust them to fix it. Here's more money out of my pocket due to poor workmanship.