Chamberlin Automotive

I’ve been taking my car to Chamberlin for a couple of years now. Everyone is always friendly and knowledgeable. They also do not pressure me to get additional work done when it’s not necessary. 10/10 recommend!

On a recent Thursday I needed to have my Toyota Camry evaluated after noticing an oil leak on my garage floor. I have used Chamberlain Automotive before and knew I could trust them to be honest with me on any repairs that might be needed. I talked to Matt on the phone and they were able to get my car in the same afternoon. Matt did talk through things with me over the phone first and I felt comfortable driving it to downtown Des Moines from Waukee. Matt explained if an oil diagnostic was needed what the cost would be. After working on my car, Andrew called me and explained what they had found. The only thing wrong was that it appeared that the oil pan plug was not "torqued" correctly with the previous oil change that I had had done four months ago at a different automotive shop in Waukee.

I had a great experience at Chamberlin Auto. I was in town for a few days visiting relatives and so needed car servicing before driving back home. They worked me in quickly. I would highly recommend the team there!

Finally, a Shop That Actually Listens and Fixes It Right! I’ve been dealing with ongoing issues on our Hyundai Palisade for months—frustrating problems that just wouldn’t go away. We first took it to the dealership, and while they tried, they didn’t fully resolve the issue. Then we tried a couple other shops around Des Moines, but no luck there either. It felt like we were just throwing money at temporary band-aids. Then we found Chamberlin Automotive, and wow—what a difference! From the very first call when I made the appointment, they stood out. They didn’t just book us in; the team actually took the time to go through the full history of the problems, asked smart questions, and really listened to what we’d been dealing with. That level of care and attention is rare these days. They g

Matt, the service manager, kept me informed of every step. The mechanic worked carefully on a tricky problem and solved it without added cost. They made a thorough inspection, gave me a printed report, highlighted the recommended issues and gave me the option to postpone, DIY or have them do it. Best of all, no “the sky is falling” pressure to increase their service numbers.