Chaparral Collision Center

Johnson City, TN · Auto body shop

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Johnson City
#104
of 220 shops
City Percentile
16%
rating percentile
Address
Chaparral Collision Center, 3311 Wayfield Dr, Johnson City, TN 37601
Phone
(423) 282-1464

Chaparral Collision Center is an auto shop located in Johnson City, TN. It is one of 220 auto shops listed in Johnson City. Its 3.5-star rating is slightly below the Johnson City city average of 4.4 stars. There are 10 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Bill Mallman · Apr 2025

The people at Chaparral are extremely nice and accommodating. They took in my 21 year old 4Runner and gave it an outstanding refresh. After clocking over 300K miles, it’s like having a truck again. I highly recommend them for their work and style!

★★★★★ 5.0 Brandon Baker · Dec 2025

Cozy and the rest of the crew did an amazing job fixing my daughter's car after a crash. Quality work, great communication, and timely service. Definitely recommend.

★★★★★ 5.0 ask4 TimS · Jan 2019

I've personally had 2 of my own vehicles repaired here. In June of 2013, I had my 2012 Buick Verano repaired where the front lower bumper had gotten damaged. In June of 2017, I came back with my 2015 Buick Regal Turbo with similar damage, but more extensive to the front end. In both cases, I dropped my vehicles off and when I returned to pick them up, they were both good as new. I highly recommend the quality of workmanship that the crew puts out. The paint tech, Richard, has been with Chaparral since February of 2007. Not only was he able to match the black on my Verano, but also the White Diamond TriCoat on my Regal Turbo. The current body tech, Johnny, is very knowledgeable and experienced. He did the repairs to my Regal. Hands down, I trust these guys with my own vehicles.

★★★★★ 5.0 Chandler Edmonds · Jul 2024

I got some insurance repair work done. The guys inside where nice and professional. If you have an older car that one of the chain places won't work on because of age take it to chaparral. They got my bumper and tow hitch back to looking brand new. I'll probably be back

★☆☆☆☆ 1.0 John Luke Hyder · Aug 2023

they do terrible work if i could give negative stars i would in a heartbeat. the manager and the wanna be tough guy that works with him was very rude. lied to my insurance company to get more money out of them have paperwork showing i have a warranty. they will not honor that and also charged me for batteries that fuses and damaged my truck almost beyond repair because they don’t have anyone that knows how to diagnose a problem instead of calling me and giving me time to come down there. they hooked two jumper boxes to it and then hooked a jumper cable from one car to my truck. fried the fuseable link in the passenger side battery. fried my radio and the HMI box along with my amplifier. Instead of try to help me fix the truck they said it was all my fault and tried to make me cover the cos

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Credit Cards ✓ Debit Cards

Services

Auto body shopAuto repair shopCar repair and maintenance serviceTruck accessories store

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.