Chapman Chrysler Jeep

First time buying a car here. So far so good. Nick Alejandro has addressed any concerns I've had so far. Update...car I bought along with every extra package they offered has wrong size tires on rear. Contacted them about this and they tell me it's fine like that. It's supposed to be 255/35/19 rear and they put 225/40/19 all the way around. I spent a lot of money here and they won't correct a $250.00 problem. So basically you're in good hands until you leave the dealership. Very disappointed. Update 3/4/26. General sales manager (Alex) contacted me about the tire issues. Alex is putting the correct size tires on my car now. Chapman addressed the issue and corrected it. I will do future business here again. Thank you Alex!

Fred, a salesman at Chapman Auto is the best as was all the staff. He took the time to listen to what we wanted, then found the perfect Jeep for us. The process of purchasing our new Jeep was quick and easy ( no pressure sale).

I want to recognize Jeremy and Ray at Chapman for outstanding service. They went above and beyond to help me and represented the service department with professionalism, integrity, and genuine care. Technical expertise is important, but what truly builds customer loyalty is how people are treated. Ray took the time to explain things clearly, made sure everything was handled properly, and ensured the entire experience was smooth and stress-free. They are a great reflection of what a service department should be, and Chapman is fortunate to have them on the team. That level of customer care absolutely deserves recognition.

Man where do I start….. I traded my car in 2020 civic sport manual trans they gave me lowest possible amount then gave me the number with the tax credit for their benefit not for mine cause I could have traded in for 19,100 plus have a tax benefit me not them. Then the add ons came making my new/used vehicle purchase cost 29k for a car that’s only worth 22k at best 2024 civic sport with very high miles for its age 30k after complaining when I looked over everything. Example 900 for a feature they never installed RED ALERT LIGHT, the manager guy (who was nice) went ahead and took off almost everything but the SWAT ME GPS TRACKER which again it’s for their benefit not my I shouldn’t have to pay for a tracker they benefit from cause of it letting them know my locations or when I need service

We had an outstanding experience at Chapman Chrysler Jeep in Henderson on 1/10/26 when purchasing our new 2025 Dodger Blue Jeep Rubicon—perfect for showing off some serious Dodger pride 💙⚾. We originally came in looking at used vehicles, but CJ and John Betts truly listened to what both my wife and I wanted. No pressure, no rush—just genuine effort to get us into the right vehicle. Thanks to their patience and dedication, they helped us find the perfect fit, and we couldn’t be happier rolling out in Dodger Blue. Huge thanks as well to Josh for his support throughout the process and Varissa in finance, who made everything smooth, transparent, and stress-free. She explained everything clearly and made sure we were comfortable every step of the way. This team genuinely cares about their custo