Charleston Auto Inc.

They may want to get new phones as they seem to not hear a word but yet we can hear them. I called from two different phone and they cant hear nothing. (They say from my end. But yet I called other companies who said before and after they can hear me just fine.

Employee lied about "not being able to make it up the hill" amd then he didnt bring jumper cables, only a little jump box which dies after a few tries. They left me stranded and forced me to call another company for help.

Would love to rate 0 stars if I could! They attempted to charge me $547 for $100 in parts, $271 for "2 parts" that comes in a full kit for $100 on the Dorman website.

We were in a bad situation. A mechanic was going to fix my wife’s car then while he was working price doubled and then he said he couldn’t finish. He recommended Charleston auto. They came within two hours to get the car had it out the next day for half the price. I had even told them would be happy long as we could get it done for the first mechanics raised rate. Outstanding work by honest people!

Chris is amazing! He has come to my aide now several times, most recently bc my neighbors flattened three tires on two vehicles, but that's a whole other story... Chris was so kind to give me a ride back home. Although I was prepared to risk the ride up Sissonville Rd with my steady Giant he said it was no problem and I gladly accepted. Awesome ending to a terrible day. Thanks again!!!