Charlie's Auto Repair

I recently rented a U-Haul pickup truck from Charlie’s Auto Care in Hesperia and the experience was a nightmare. -Pricing not transparent: Before arriving, I was told the rental would be around $80. At pickup, I was suddenly told it would be almost $200. I was never asked to estimate mileage in advance, nor was it obvious mileage would be a major extra charge until I was already at the counter. U-Haul buries important details in fine print—every time I’ve rented, the final cost ends up far more than expected. -Insurance details buried and mislabeled: I purchased SafeMove, but the fact it carried a $150 deductible was never explained verbally. Worse, when charged, it appeared on my receipt as “Missing/Damage Charge,” not clearly identified as an insurance deductible. That critical detail wa

They came out in less than 30 mins and had me back on the way after my tail light fell off of the Uhaul dolly. Very profesional, courteous and quick.

Terrible experience. Lady at the desk doesn’t even want to help you just wants to swipe your card and have you out the door. Never again.

Very great customer service. The best U-Haul rental around. Tried other places and received terrible service.

I use Charlie's for all my uhaul needs and I highly recommend them. The staff is very friendly and very knowledgeable. They are honest and I would bring my car here for service if the need ever arise. Nice people, nice business