Charlie's CARSTAR Auto Body

Sauget, IL · Auto body shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Sauget
#4
of 32 shops
City Percentile
74%
rating percentile
Address
Charlie's CARSTAR Auto Body, 3940 Mississippi Ave, Sauget, IL 62206
Phone
(618) 337-2857
Website
www.carstar.com/locations/il/cahokia-15058/?utm_source=google&utm_medium=organic&utm_campaign=gbp&utm_id=2060digital

Charlie's CARSTAR Auto Body is an auto shop located in Sauget, IL. It is one of 32 auto shops listed in Sauget. Its 4.7-star rating is above the Sauget city average of 4.0 stars. It ranks #4 among Sauget auto shops by combined rating and review volume. There are 10 photos associated with this location.

About Charlie's CARSTAR Auto Body

CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair, collision repair and... More

Customer Reviews

★★★★★ 5.0 Michelle Maldonado · Oct 2025

Service was great. Adam was very nice and pleasant. He made sure everything was completed and kept me informed of the progress. My car looks great!

★☆☆☆☆ 1.0 Michael Penberthy · Nov 2024

This place had my daughters car for six days for a minor repair and did a horrible job.They made many excuses of why they couldn't have done a quality repair by blaming the insurance company or claiming it was a super rush job.They didn't give me an option to pay the difference for a quality repair.I would not recommend this place.I asked the shop supervisor if this would have been an acceptable repair for his car and he wouldn't answer.

★★★★★ 5.0 William Shirley (Bill) · Oct 2023

Was subjected to a golf-ball sized hail storm during July 2023. Submitted photos to AllState - that's the only way to do it and the resulting estimate was very inaccurate. Charlie's was one of a few body shops that said that they would work with AllState. When dropping off the car, we pointed out some of the inaccuracies in the AllState estimate. Charlie's worked with AllState to generate a supplement claim with all of the problems with the inaccurate estimate. The original estimate (which included replacing the hood and windshield) was on the order of $5500; the final bill was on the order of $11500. The spouse ❤️ the car as returned. I wish we could give 6 🌟. We've brought the second hail-damaged car to Charlie's.

★★★★★ 5.0 Jimmy Lunsford · Dec 2025

I had the best experience ever I would recommend them to anyone they do a great job very friendly and they go out of there way to give you the best service possible outstanding job God Bless

★★★★★ 5.0 Sandy Murphy · Nov 2025

The staff is very friendly and so helpful. You can trust this place to take care of you and your car

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto body shopAuto repair shopCar detailing serviceTowing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.