Chatham Glass & Mirror Inc

Extremely poor customer service, extremely disrespectful!, he had previously quoted a price over the telephone, after he asked me to measure the windows. I had explained to him that I need to replace three cracked windows, that they were sliders. His price was high because he said they had to have argon gas. However he said the price that he quoted was for two windows, ( UNTRUE), than he said he wanted to be paid in cash only, no credit card or check. He than said Credit Card leaves a paper trail!!!! Than he said he wanted a deposit!!!! None of these factors were told to me prior to his visit. When I asked on his receipt did he put in writing , that the windows would have Argon Gas. He than looked at me Saying”, ( I DONT NEED THIS!!!). HE THAN WALKED TO HIS TRUCK, AND DROVE OFF!!!!!!

Today, I picked up a custom glass table top that had many scallops. It was perfect. Thank you for your quality work. Rick Rodriguez

I manage a nearby small business and needed a cracked storefront window replaced in a tenant unit. Got three estimates and Chatham won the bid at $538. The other two places quoted me $787 and $1500. The job was done when and as promised. They made it easy for me and no complaints from our tenant. Looks great! I will use them again if the need arises. update 09/04/2020: We've used them a total of three times now. They come through on time, with great work, for the exact prices they've quoted me. They do business the right way every time!

I brought a piece of glass to this guy to replicate (for a vintage cassette deck), and he said he was willing to give it a shot. The shop had done some good work for me previously on a medicine cabinet shelf job, so I drove the 45 minutes down Pulaski it took me to get there. I thought it was cool of him to take on the job. Unfortunately, since the place was so far out of my way, I kind of forgot about it, but I also never heard anything. I finally followed up, granted over a year later, but only to find out the shop had lost my part! I needed some other glass pieces cut, so I asked him if he would give me a discount on that job since he had lost my part. He would only go down like $20. I think he wanted $200 for two pieces of quarter-inch glass 40" x 47" (down from 220). I wanted

I give this place four stars. I needed a piece of glass for a Pier 1 kitchen table that goes against the wall. It had a wood top that was not durable enough for a sweating water bottle or scratchy keys. It measured approximately 35" x 11" with some eights of inches thrown in for tediousness. The man on the phone quoted me a price and told me the options. I went with the clear glass, plain edge, and it was around $41 with tax. The price was fine with me considering we were doing damage to our table in the meantime. I went in the place the order; pretty easy. They said it'd be ready in two days. Minus one star for: ---1) I came back in 2 days when they opened and it wasn't ready. I guess they didn't expect me to come that early (around 830AM), but you have to tell customers that it