Chet's Car Care

Went in with a recommendation from a friend. Had promising thoughts with cool old school decor in the lobby and nice guys up front to help. Got my car in on Tuesday Jan 13th and got it back a week later on the Tuesday Jan 20th. Paid 1775.43$ for a handful of repairs mainly engine work for my radiator and coolant replacement with different lines and hoses for around 1200$ and was suggested brake work for around 600$. I asked before getting my car back so when I pull off, my car won’t be overheating and smoking. I was told no from Jeff who is one of the guys up front who I assume is the owner of the shop. After an hour of driving my car around doing errands it was overheating and smoking once again. They told me bring it back, and mechanic told me I need more clamps for a dripping line to st

I have have been a customer at Chet's for several years. Recently I took my in to have new tires installed and the oil changed. They did an excellent job on both. ... I like how the They take the time to explain in detail what they will be doing and the cost prior to any work being done on your vehicle. They are very professional and they treat you with respect make sure you are completely satisfied with the work. I trust them completely.. Eddie

I should have walked out when Jeff was difficult and dismissive from the beginning. I brought my previous repair history for helpful information. He said 'why the hell would I want that?' but used it for the VIN. A mechanic interrupts mid conversation about an oil filter while I'm at the counter. Leaveing me waiting and my wife waiting on me outside. I request an alignment because my car pulled or drifted to the right and a license plate install and a low tire. I was told $165. I get a call saying it's done and it's $265. They said it needed license plate clips and tech wanted more time. Didn't call me for any approvals for the increase and said car pulled because of road crown but aligned. They didn't find the tire leak but it kept on going low afterwards. He argued about that too. 3/4 t

The staff here are fantastic--special shout out to Roman, who's gone above and beyond multiple times for me. Been going to Chet's for as long as I've lived in Madison (5+ years). Good and reliable work, straightforward and kind people, and the shuttle is a real bonus.

While I've used this shop to change tires on my car, it seems they have joined the third party electric vehicle black out. I need my cv splines re greased and they are scared to do it.... Its not even that hard of a job, there a whole YouTube video and Tesla online repair manual how to do it, rubber mallet and 200 ftlb wrench tone torque the axle nut, really frustrating that local shops and small businesses refuse to work on electric vehicles ... Suspension is suspension! Cv axles are cv axles 😔