Chevrolet Service and Parts Center

Brought vehicle in for routine oil change. Services were completed. I drove to my residence in Villa Rica. When I got ready to drive my vehicle I noticed oil on the ground. I did bring it back on Monday and I assume they drained the oil and added some more. I was advised that the oil drain plug was an after market brand and the seal had worn out. Also was advised that this should have been noticed during the inspection when my vehicle was on the car lot. I bought my first Silverado from Jim Keras and it is still running like a champ. Imagine my surprise when all this happened to my 2022 Silverado. I am a little disappointed.

Larry at Jim Ellis Buick GMC was amazing. His customer service was top tier. He explained all the different functions of my car to me and got me on the road. If you ever want to purchase a Buick, go see him. He’s your guy for sure. You won’t be disappointed. (The one star deduction was only due to a minor hiccup with delivery of the vehicle. Not a reflection of the service I received).

Chris was a great service provider. Met all my needs and got my vehicle in/out within a reasonable time. Kept open communication during the repair letting me know the status of my vehicle throughout. Will definitely be visiting again.

My service provider was awesome. She took care of me professionally. She made everything very comfortable for me. The thing I like most was, she said my car would be ready at 3 o’clock. My car was ready at 2:30. She provided me a ride back to the dealership.. I felt like a world star. I would recommend her to anyone.. Thanks Young ladyfor your professionalism❤️👍🏿

I experienced and smooth and easy Silverado purchase. Thomas is super helpful and very welcoming. I felt no pressure and I left out of Steve Rayman Chevrolet very happy and satisfied with my purchase experience.