Chilton's Auto Service

After having hours of my time wasted at other private shops and service centers trying to just have my brakes diagnosed and replaced, Chiltons knocked it out same day. No upselling, no wasted time, no AI virtual scheduling, no 2 month wait list. They just did the Service I needed in a respectable timeframe.

Since moving to Suffolk in 1983, Chilton has been my go to place for automotive care. They are very reasonably priced. It may take a couple days to get my vehicle back but it's because they are extremely busy so evidently I'm not the only one who feels this way!

Great service, Hard Working Crew, Everyone has a Good Sense of Humor, Never had any issues with work done on vehicle and everything done withing a reasonable timetable

My late uncle recommend this shop to me years ago and they was pretty dependable for years. Took my Lexus there for a diagnostics and for two weeks they kept telling me they was working on it. Two weeks later they wouldn’t answer my calls or respond back to my voicemails. Call from different number they picked up smh.. after a month they told me I needed a pcm, paid almost $400 for the part that was installed and car still wouldn’t start.. after two months at the shop and a wasted $400 bucks I took car to dealership and they fixed my car in 2 days.. I also had a rip in my seat that wasn’t previously there! I wouldn’t recommend this shop for big jobs or electrical problems. Highly disappointed

I dropped my vehicle off to get a water and oil leaked fixed, after he told me to wait two weeks to bring it to him, because he was backed up. Dropped it off and Josh said he would look at it the next day. That next day turned in to two weeks and he never did look at it. I finally got fed up and took my car somewhere else. I wouldn’t suggest anyone to get service done here especially people that look like me. Josh was a nice guy, but he didn’t tell me the truth on several occasions. I’m changing his name from Josh, to the “Rug,” because he lies more than one.