Christian Brothers Automotive Peoria-Thunderbird

I had a great experience with Christian Brothers. I was greeted promptly after walking through the front door. During the intake, Rebecca listened to all my concerns and took her time to ensure all my concerns were well documented. I had planned on using their shuttle service after dropping off my car but since the shuttle had left, the manager offered to give me a ride so I didn't have to wait! I was impressed bc this is something I know others will not do. Once the mechanic completed the assessment, they text me a link with notes and pictures to support their findings. and gave me time to review everything. I called and Rebecca and she answered all my questions and explained all the recommendations in detail. She wasn't pushy nor did she try to upsell. When it was time to pick her

I have been a customer at Christian Brothers for years now and I have to say it just keeps on getting better. As a retired office manager, I appreciate excellent customer service and they definitely deliver. I had the pleasure to work with Rebeca Larkin and she was a delight! Not only did she care about what I was telling her (about my car) but she also made sure the technician knew what I was talking about. They had to order parts for my car which originally was priced out at 900.00 and Rebeca called me the next morning and said that the price was way less than originally quoted by almost 700.00!!!! I was so happy! That's the thing that will keep this business thriving........honesty, integrity and caring service professionals like Rebeca. Oh and also the flowers and a personal note

I used to go to Sun Devil Auto (four visits there), but after coming here, the difference is huge. I got service here yesterday, and honestly, I’m relieved. From the second I walked in, the whole team at Christian Brothers Automotive made me feel like I was joining their family/friend group. Everyone introduced themselves by first name, and the atmosphere was super welcoming and comfortable. The customer service was incredible. Every employee I talked to was knowledgeable, helpful, and even pretty funny as we all mutually shared jokes. They explained everything clearly and made the whole experience genuinely enjoyable. The vehicle service itself was fast and smooth, and the complimentary shuttle was insanely quick— I pulled out my laptop and they were already set to take me home (20 min

I feel like all auto shops overcharge and this place definitely does. However they do a phenomenal service and they offer payment plan options for those who may need it. The customer service is top notch I needed some work done on my car, they gave me a ride to work. With their shuttle service. I left my lunch in my car and they had someone bring me my lunch when I told them multiple times they didn’t have too. But they went above and beyond, and brought me my lunch. They even picked me up after work when my car was done and they even worked with me over the phone with all communications via text and phone calls with any questions or concerns I had prior to getting the work done because like I said, I do feel like it was a lot of money for a repair that was only gonna tae an hour. Howeve

Noah was extremely helpful and kind. From the moment I walked in to drop off my car up until I came back to pick it up. He remembered me and made it a super personable experience. As a female it can be scary to take your car into a shop sometimes but here I felt extremely comfortable! 10/10 would recommend this team!!