Chrysler, Dodge, Jeep, Ram of Hanover Certified Service Department

Ignored by the whole staff when we came in to test drive a Grand Cherokee today. Not one person acknowledged me or my husband in the lot or when we came inside. Definitely not buying from these guys! We’re off to another dealership. Hopefully they want our business.

Was able to purchase a beautiful 2021 grand Cherokee with the help of Joey and John. Got the most for my trade in and had an overall great experience with everyone at Ciocca CDJR. Joey was very pleasant and personable, he and John made my entire experience effortless. The ONLY thing I can say is it could have had the interior detailed upon leaving but overall experience here was excellent.

Terrible, Dishonest, And Crooks! We bought a vehicle there in October to be services and was charged $758 and told the vehicle was ready for pickup. We get their and the vehicle is doing the exact same thing it was does when we took it their to be repaired. When we questioned them they didn't have a answer for use and wanted to act puzzled. We took the vehicle to another dealer and were notified by them that they did not perform the work we were charged for. To make matters worse after we filed a dispute with our bank they Blacklisted us from taking our vehicles to any other Ford Dealership. ( We typically use Apple Of Red Lion And Never Had Issues Their ) When we tried to make a service appointment we were rejected saying they can no longer service our vehicles. Then they falsely provid

Joey Triplett got us into the right vehicle and in our price range. No pressure- let us ask lots of questions. Knowledgeable and professional team. Highly recommend this dealer and you should ask for Joey!

Easily best car buying experience I’ve ever had. The staff was knowledgeable and help me land on the perfect car that fit my needs and my budget perfectly. Will definitely continue to do business here!