Chuck Stevens Chevrolet of Bay Minette Parts and Service

My visit to Chuck Stevens in the Bay Minette/Atmore area left me feeling misled. I called ahead about a particular vehicle and was told it was available, so I made the drive out to their rural location expecting to see it in person. When I got there, I was told the vehicle had just been sold or that they couldn’t locate it, and there was no clear explanation for why I was told otherwise on the phone. Instead, the conversation immediately turned into trying to show me other cars on the lot that I didn’t ask about. The overall impression was that the goal was to get customers to make the trip, then redirect them to whatever is available once they arrive. Based on my experience, I wouldn’t trust the availability information they give over the phone.

Had us drive almost an hour to look at the truck we saw online... was told no issues or damage to this $68k truck... damage on front plus back had damage where it had been wreck.... Mgr said he could have damage covered up and no one would know.... DO NOT RECOMMEND!!

Great staff Mr.Will & his manager Miss Hanna will work with u and upfront

Waited over 2 hours to be even talked to by anyone, no one came to talk to us until we were walking out the door in-which point they let us test drive a 2017 Ford Fusion which jerked forward from the moment we got into the car. Very disgusting, unkempt building, full of bugs and displeasing odors, would not ever recommend going here. Would 0/5 if I had the chance.

Great people in the service department. Fast reliable service for your vehicle maintenance. They are the only people I trust to work on my cars and trucks. Never had a problem.