CincoAuto

Great shop - took my car in for an alignment with aftermarket shocks and upper control arms. Adel M. did an awesome job and made sure to take my input into account when doing the work (camber and toe specifics). They’re upfront with pricing and it was reasonable for my car and requests. Shop waiting room was clean and ALL the staff were friendly and helpful. 14/10 would recommend. I will definitely be going back here!

I had my 2019 towed in for a water pump replacement, and I couldn’t be happier with the service. The team was very transparent about pricing and exactly what work was needed. They were informative and provided excellent customer service throughout the process. Special thanks to Jim, Kevin, and Cody for helping me out and staying open so I could pick up my suv. I truly appreciate it and would definitely recommend this shop to everyone!

We called and inquired about a smoke test and gave all specs info about make year and model of our vehicle. Upon being told it was good to bring it in, we took it in. The manager, Jim, proceeded to deny service to my husband based on the and I quote “The car should have been thrown away after 80k miles” he said it would cost more to work on than it is worth. We didn’t ask for his opinion, what we specifically asked for was to find out where the vacuum leak is. We were trying to pay for a service that they offer and they had it predetermined in their mind they didn’t want to work on it.

I have been bringing all four of my cars to Cinco Auto in Katy for the past eight years, and they have consistently gone above and beyond. Whether it’s something simple like an oil and filter change or more involved service, the quality of work and customer care has always been outstanding. What really sets Cinco Auto apart is their integrity and customer service. On one visit, my car took about 45 minutes longer than the time I was originally told, and without me even asking, the manager took $50 off my bill as a courtesy. That kind of honesty and respect for a customer’s time is rare these days. I also want to give a special shout-out to Jim. He is an absolute professional. He’s thorough, knowledgeable, and truly cares about your car, and every time I work with him, I feel confident my v

I recently took my vehicle to CincoAuto in Katy for a rear brake replacement and a full brake flush, and I couldn’t be happier with the service. From the moment I walked in, the team was professional, transparent, and efficient. They took the time to explain the condition of my brakes and why the flush was necessary for maintenance, which I really appreciated. The work was completed in a timely manner, and my car is now braking smoothly and quietly—exactly what you want after a brake job. It’s hard to find a shop that combines quality mechanical work with honest customer service, but CincoAuto definitely delivers. If you’re in the Katy area and need reliable brake work or general maintenance, I highly recommend checking them out!