Ciocca Collision of York

Took my car here because the insurance of the person that hit me stated they were the best and if anything was wrong after the fact, they would fix it. They had my car for a week and when I got it back the door panel on the drivers side and passenger side was not put together completely. I called them and asked when I could come in to get it fixed and I was told the technicians leave at 4pm but I could do it myself because it’s an “easy fix”. Whether it’s an easy fix or not I didn’t take it apart so I shouldn’t have to put it back together. It should have been put together quickly enough if it’s so easy to do. The manager I spoke with did not offer anything to help me get in/accommodate since I am in school full time and I wouldn’t need to come back if it was done in the first place. Defin

"I had a great experience with Ciocca Collision Center. From start to finish, the staff was professional, friendly, and kept me updated throughout the repair process. My car looks as good as new, and the work was completed on time. They handled everything smoothly, including communication with my insurance, which made the whole situation much less stressful. I really appreciate the quality of the repairs and the excellent customer service. Highly recommend them if you ever need collision repairs."

I was very happy with every aspect of my experience at the collision center. The estimate was not only a fast process but accurate as well, in fact it came in a little under the final estimation. The communication during the entire process was FANTASTIC! My vehicle looked like new when I picked it up. I have been very happy!

I've had three different situations that I've taken my Nissan here. Each time the car was fixed perfectly and faster than they estimated. They delt directly with the other driver's insurance company and took care of everything. The car looks new again and they even professionally detailed the inside! If I have the unfortunate situation where I need auto body repair, I will only go here.

I definitely recommend this shop. I took my car there for and incident that happened on the highway and I had to file a claim with my insurance. I was very appreciative of the constant updates they provided. I got an update daily to keep me in the loop. They estimated time it would take was right on point. Got it back the day they expected it would be done. They even took the keys for my rental and the rental company picked up my car from Ciocca Collision! I was devastated that my car was "wrecked" but they made it look as great as when I drove it off the Honda lot when I bought it. Great experience! Highly recommend. Also want to mention the repairs have a lifetime warranty, which is awesome.