Classic Collision

If I could give them less than one star, I definitely would this place is absolutely terrible. We repaired our vehicle and it came back with more problems than it did to start with before the wreck and when you called them, there are absolutely no help at all and they just basically wait until the warranty. Period is over. I would not recommend my enemy to go to this place. We have been repairing our vehicle since we got it back from them.

On my way to Silsbee, a deer jumped out in front of my car and it needed some pretty extensive front end-repair, so I filed a Geico claim and the nearest repair shop was Glen's Express Collision. Upon dropping it off, they communicated the process and potential estimation of completion, and since they have an Enterprise partner I was picked up from that location. It was scheduled for completion in December, a month later, but there were some issues with receiving necessary parts due to the holidays, it being a new and specialty car, and the current shortage, so it took a bit longer than anticipated. My rental was not going to be covered after the 7th of January, but since there were so many delays that were out of everyone's control, they offered to pay for the remaining 3 days that it wo

Paint didnt match. Chipped paint on fender, from i guess removing trim,bumper does fit right. Worst work ive ever had in southeast texas. The bad thing, supposedly they have a QC checking work. Very disappointing

excellent work and great people. i’m super satisfied with the job done on my car; and i seriously appreciated the compassion/dedication of the employees at this repair shop.

Ms Tammi at front desk was always very polite and did a great job updating me through the repair process. The place is very convenient they handled everything with my rental as far as getting them to pick me up from the body. Bring me back to the body to get my vehicle and even getting ahold of my insurance and enterprise on extending the rental length. The shop did amazing work and I would definitely recommend them to anyone in this are