Classic Collision

We were extremely happy with the service provided by Classic Collision. Even though our insurance was not within their preferred network, they went above and beyond to help us. We received text updates about the repair progress and they used OEM parts for everything. They took the time to explain the repair and process in detail. When the insurance didn't want to pay for a new rim, they proved that Toyota required it and the insurance ended up paying. The car looks like new again, we are super happy and very grateful.

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Classic Collision! Guillermo was transparent, responsive, and assertive—he kept me informed every step of the way, making the process smooth and stress-free. Genesis was incredibly friendly and an outstanding driver who made pick-up and drop-off so convenient. I truly appreciate that both of them are bilingual and made me feel welcomed and understood. The entire team was professional, kind, and went above and beyond. The quality of the work was outstanding—my car looks brand new! You’d never guess it had been in an accident. The attention to detail and the care they put into their work are truly evident. They truly take pride in their work, and I couldn’t be happier with the results. I highly recommend Classic Collision for their excellent custome

Excellent service!! Great customer support and fantastic people to work with..Mr. Salgado, Guillermo and their team fixed my Tahoe very quickly, repairs were done one week earlier than expected, they kept me informed with updates through texting and phone calls . I will continue to use this location for collision repairs in the future . Just look at the before/after pictures if you have any questions

What would you have rated them? Let me give you the highlights of all the things that they did wrong 1. When it came to picking up the car, they called at 4:50pm, basically end of business day. Supposedly left a voicemail earlier in the day. When records were checked, no such things were left. No calls or messages or voicemails were left. 2. The car itself after they ‘fixed it’, two paint drips, missing clip on the fender, plastic trim that was scratched up was never actually replaced, scuffs in the front driver fender, not buffed out - had to be pointed out, missing bolt to keep the fender in, but when they did their analysis they left suction marks for whatever wheel alignment they did that was never there before they had my car in their possession 3. They told us they would get the

I was involved in a hit-and-run in Portland that left my Highlander bumper in bad shape. I reached out to Classic Collision and was warmly invited in by Guillermo so they could look at my car and determine next steps. They worked seamlessly with my insurance, kept me informed even before my car was in the shop regarding parts and timelines, and treated me so warmly. From the day I was hit, to the day I picked up my beautifully repaired Highlander, only two and a half weeks!! It was a simple process for me, but what I want to emphasize is how kind and knowledgeable these folks are. Especially Guillermo in the shop and Genesis at the front desk. Thank you Classic Collision Hillsboro! You made my life so much easier and I couldn’t be happier with your work!