Classy Clean Car Wash Hubbard

I’ve went to this car wash multiple times in the past and have purchased the cheaper wash and my car does not get clean. This time I decided to go with the $20 wash to see if it worked any better and unfortunately it did not. After getting home from the wash, the whole back of my car still had dirt and fingerprints on it. The side of the car was also dirty as well. I went on the webpage and found the email and attached these photos to an email to ask for help and got no reply. I called the phone number and spoke to I believe the owner, she told me that I should have exited my car at the end of the wash and inspected and then talked to the workers if I had an issue. I explained to her that there are no workers, or I have at least never seen any workers at the Hubbard location. She advised m

DO NOT GO HERE. I just went for the first time. The change machine short-changed me. The vacuum I used had no suction. Finally, I went through the carwash, and the back of my car was still dirty. I called the owner about all three issues, and he basically told me "The change machine is new, your car was too dirty, and no one else complains." Looking at these Google reviews, people do seem to complain plenty. So much for customer service, I guess. *UPDATE: Are you suggesting that I NEVER got out of my car? I live in Westview Heights, three buildings down from your business. But I don't know why that should matter. I didn't inspect my car immediately because I expected the service to work. It did not... which I noticed immediately when I got out of my car, so I called you. Maybe you're sugg

Read the reviews and the responses by the arrogant owner and I will NEVER use this car wash. Prices equivalent to big car washes and they include free use of vacuum and towels. This place is a joke. No thanks. Just one of those businesses that is a cash grab and does not provide value to customers. I have no problem with the prices, but refuse to do business with entitled, arrogant people. No, I have never been to this car wash… and I never will.

Switched over to new pay system while not honoring almost a month of pre-paid that was charged and taken,,, should have refunded all payments to the existing customers. It's a shame as this business was close to my home and convenient. ****Reply to (not-so)Classy clean owner. If you are doing what is best for your customers, I WAS a customer as of our phone call this morning. It's is a direct lie to say I did not have a credit card on file for "a long time". Not good customer service to just say "you'll have to just buy a new membership " I am including a photo of your company charging my credit card 10 days ago for a full month service. The same credit card that you are telling the world wasn't on file. Not "bad mouthing " your business, simply sharing the facts. And yes,, I'll

**UPDATE** If "all accounts were suspended", why did I get charged in early May? Why was I told my card would be refunded and it never was? I am not "bashing" a family company. Everything I stated was factual and based upon my experiences. Your reply exemplifies my assertion that your customer service is poor, at best. Instead of trying to fix the situation that you caused, you try to blame me. I have an email and phone number on file and never was contacted. And don't make it sound like YOU terminated my account, I requested it be terminated when I called your office. First, I bought the membership online since the Hubbard location is very close to my house. When I arrived for my first wash, the attendant gave me my RFID tag for future use. It took 4 separate visits and 3 different tags