Clemons Inc.

We came to Clemons today because my Enclave had the throttle body position sensor go out. I was going to buy the part myself and replace it, but when I spoke to the parts person Doug he suggested I speak with the service department to see if I could have them scan it to make sure I was purchasing the correct part. I spoke to Logan in the service department and after giving him my information he thought there might be a service bulletin out on the Enclave to repair/replace the part I was originally going to purchase for $400. Logan went above and beyond to get the vehicle worked on the same day due to us just driving through Marshaltown on vacation. Too bad the dealership was not closer to home because they would definitely get my service needs in the future.

I had an appointment for oil change and tire rotation. They got my truck in immediately, and it only took about an hour, which is what they told me. I had a coupon which I didn't read and thought it was going to cost me $45.99 plus tax. My bad. It was 119 something minus the 45.99 coupon. Still not bad as they did an inspection also and told me my front brakes would need to be replaced in the near future and also a quote for the service. There was no pressure to get it done ASAP. I will return when I need another oil change or service. I like that all my service records are in one place.

My husband and I just purchased a vehicle from Vanessa and it was the smoothest, best car buying experience I've ever had. I got to the dealership and she had everything ready for me. Paperwork was all set, and communication leading up to the transaction was amazing. It was a 3 hour drive for me to pick the car up, and I'd do it again in a heartbeat just to have that smooth of an experience where you're not sitting around in the dealership for hours on end. Vanessa was THE BEST! I typically hate the whole process of buying a car, this was a VERY different experience! Thank you Vanessa!!!!

My wife and I took our vehicle into the service dept for some issues with starting. What a great group of people. The staff was polite, professional and got our vehicle in the shop for repair in a timely manor. When the vehicle was ready to go Surprise, the bill was much less than we had anticipated. Great experience.

I would give zero stars if possible! My husband was very close to buying a used truck from them but I wanted to test drive and see it first. It was fine until we got back into town. The oil gauge lit up and smoke came into the vehicle. Very scary. When asked about it, one of the salespeople said it’s probably the engine head gasket. And proceeded to say that that’s why they are selling it this low. Otherwise they would be asking over double. That’s fine but no one told my husband that there was such an issue! I am just thankful that the issue was found when I test drove. Not a trustworthy dealership. I’m never coming back!