Clems Transmission & Auto Center
Fraser, MI · Transmission shop
- Address
- Clems Transmission & Auto Center, 32960 Groesbeck Hwy, Fraser, MI 48026
- Phone
- (586) 296-2536
- Website
- clemstransmissions.com
Clems Transmission & Auto Center is an auto shop located in Fraser, MI. It is one of 44 auto shops listed in Fraser. Its 3.9-star rating is slightly below the Fraser city average of 4.3 stars. It ranks #17 of 44 auto shops in Fraser. There are 10 photos associated with this location.
Customer Reviews
I was told my vehicle would be able to be picked up after hours on Friday night. When I got there, it was blocked in. Then, when I came to pick it up on Monday, after having to pay for two more days on my rental, there was I don't in the drivers side back door. The shop refused to acknowledge either of these issues.
I had my Transmission in my 01 2500 HD with Allison Rebuilt haven’t had an issue since they’ve done a great job for the price
absolute worst place i've ever been. was lied to on numerous occasions. took my car in with a transmission issue. it took 3 days of calling this place to get a diagnosis. finally got a partial diagnosis. i told them to do the work and keep me posted. waited about 5 days per what i was told to do. after the 5 days they said they were waiting on a part. never got a courtesy call telling me an update nothing!! i had to call them. waited another 5 days ,again no call no text,no email. i finally got thru to someone and i got the same response ,waiting on a part. after almost 3 weeks i finally went to Clems to get my car. the most unprofessional business i ever been associated with. personally i don't think they/mechanics are qualified to change oil let alone work on something as complicated as
I dropped my car off on a Friday early in the afternoon. I spoke to the shop, they knew it was coming, they said no appointment was necessary. I didn't get a call until Tuesday, at 11:30am, to ask what the car was doing (after it was explained on the phone and at drop off). I was told I would get a call back by the end of the day. I called them on Thursday, after not receiving that call back. I, again, did not get a call returning my voice-mail. I called a 2nd time on Thursday, only to find out they weren't able to figure it out. I told them I would pick the car up on Friday. We got there and the shop was locked up tight and no one answered the phone. I texted the number left on outgoing message and was told the key was in the car. Nothing about them being closed or anything. The car was u
DO NOT go to Clems Transmission in Fraser! I left my car for 3 days and they told me over the span of 3 days over the phone 6 times " they are looking at it right now and will give me a quote. I drive by and my car is just sitting in the parking lot. Why lie ? I'm taking my car somewhere else with better service. I thought a local Fraser business wouldn't disappoint me like this. THEY MADE ME PAY 130$ for bullshit codes and for them to not even look at my car , my car seat wasn’t even moved. THEY LIED. They also lied on the report and put everything wrong such a scam.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.