Cline's Auto Service & Towing LLC

Where do I even start. Truly the best auto services & towing company I have ever seen and experienced. I couldn’t be more thankful and greatful that I came across clines auto services & towing llc. As you can see we had an incident in I-81 when our tire popped due to an object that wasn’t visibly seen on the road, which caused us to loose control of the wheel and crash into the guardrail. Thankfully we weren’t injured. Thanks to God. And when the sheriff arrived we had told him that our insurance company was sending a tow truck in about an hour or two. He then told us to cancel cause he knew a guy that would come in about half an hour. Billy the owner arrived in 20 minutes. When we originally got in contact with our insurance company we were told to have a uber or Lyft on standby due to t

Update January 2026: Still no attempt by Cline’s to make this invoice right. Our insurance passed a significant amount of it on to us. Cline's feel free to reach out if any expenses were invoiced by mistake and I'll be happy to update my review. As it stands, these charges seem outrageous for the services provided. Towing charges for accident scenes and roads seem unregulated in Virginia. $4020 bill after a Mini Cooper accident on I-81. Initial $3420 are related to towing after the accident. Remaining $450 & $150 are for storage and second tow. $1450 - State Police Call $195 - Admin Fee $125 - Gate Fee $250 - Clean-Up $150 - Environmental Fee $125 - Labor $450 - Tow/Hook-Up $150 - Winching Fee $75 - Fuel Surcharge $450 - Accident Scene $450 - Impound/Storage (6 days) $150 - Second Tow fr

I am so thankful for the team/family at Cline’s for their exceptional service. We broke down 2 days before Christmas in the middle of an 9-hr drive and had our car towed to their shop which was nearby. Our tow truck driver (different company from Cline’s) had nothing but great things to say about their service. The shop was clearly busy when we arrived but they took the time to do some preliminary tests to give us some answers before the holidays. They were honest, friendly, and upfront about everything. The repair was done quicker than expected and at an honest price. Highly recommend this business; everyone made it obvious that they care for their customers!

Cline’s Auto Service & Towing has been by far the best shop I’ve ever come across. During my 2,600 mile trip to my new job location my engine fans let go on a Friday afternoon near their location. They picked me up in no time and towed me to their shop. They were able to order the part for the next day and the mechanic went above and beyond to come in on their day off to fix it so I could be to work by Monday. They even gave me a ride to a hotel near by and let me keep my truck at the garage. I come from a small town in Maine and it felt just like home. Best customer service you could ask for and so much more than you would get anywhere else. Very patriotic and I cannot thank them enough for what they did for me. Highly recommended

I can’t speak highly enough about Cline and this business. My car broke down in the middle of a 12 hr drive and I found myself “in the middle of nowhere” with no brakes and a blown tire and on a Sunday when everything was closed. Cline came and got me towed off the road, Made sure I had a ride to a local hotel (with my two dogs and a cat) and made me a priority first thing the next morning to get me back on the road. He also sent his wife to come pick me up from the hotel and had me back on the road as early as possible the next morning. He even followed up with me on my road trip to make sure I was set and made it to where I was going. Superb service and small town vibes who will treat you like family!!!