Coast to Coast Towing

They towed my car and basically held it hostage until I paid which I did immediately. Once I got my car out I called the police and the state's attorney general office to fight the exorbitant charges of close to $500. The SAPD assigned a detective to the case and after reviewing the charges found that I was illegally charged duplicate fees. The company refunded me the full amount. Don't let these towing companies steal your hard-earned money! Get your car out as soon as possible and review every charge on the bill. Call your local PD and ask for someone who specializes in handling these cases. It took me several calls to get to the right person but it was worth it and it was handled quickly.

I understand this people is doing its job but they should notify when they take a car. I was frightened and scared thinking someone stole my truck. I called the police,my insurance and even the complex manager . The police did not have a report yet. My God this is inhumane😥

These people saw me walking towards my car at 1am with my 4 month old infant, and proceeded to speed off with my car. I understand doing your job, but the manner of which they did it was really low and grimey.. Then they will proceed to rob you of $410 cash (not even for a full 24hrs) just to retrieve your vehicle... Please shut these kind of businesses down. They take advantage of people and kick you while your down...

Awful customer service experience I talked to 2 different people and they are rude as can be. The last person that talked to hanged up on me, they towed my car and left it with scratches they don't care about your vehicle it's all about the money. It cost me $395 because they charge you if you want to use a credit card. We made an appointment but arrived 10 minutes earlier they made us wait until it was the time, but they were in the shop. This business should not have a license to be in business most of the reviews on yelp have the same issue BAD CUSTOMER SERVICE AND DAMAGE TO YOUR CAR. Please save yourself from misery and a bad day use someone else

I was a bit disappointed in the amount of service that I received from this establishment. I rented a U-Haul and I believe the proprietor, who I met that day, was late by an hour and 15 minutes. My U-Haul pick up was at 9:00. There was a bit of a warning sign when I first called in to make the appointment and I was urged to do everything online. In the end I felt as if there was a bit of laziness going on with my whole experience. The apology I got was sorry I had to go to home Depot and get gas for my car. The proprietor didn't even try to offer any type of economical remunation or a discount just asked me if I had my paperwork in order handed the keys and off I went. I probably will not utilize this establishment again in the future.